Technical Program Operations Coordinator

Responsibilities

• Work within program management office to oversee multiple stakeholders and project schedule interdependencies
• Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel
• Work semi-autonomously with project stakeholders to resolve complex project scheduling issues
• Demonstrate commitment to the project team by seeking opportunities to take on tasks and actively engage with teammates
• Demonstrate knowledge and experience in requirements decomposition and systems integration
• Supporting consulting projects and initiatives such as automating team infrastructure
• Contributing to the development and implementation of strategies and plans; developing project deliverables, conducting analysis, and responding to client requests
• Supporting project management and scheduling activities

Qualifications

• Minimum Requirements: Bachelor’s degree with zero to two years of experience in one (or multiple) practices: project management; project scheduling; business process improvement; business consulting; continuous improvement
• Moderate skills and proficiency with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio
• Must demonstrate soft skills such as: relationship building; influencing others; emotional intelligence; and exemplary communication skills (written and verbal)
• Must align personal goals with team objectives, creating a personal brand that enhances the team
• Strong analytical and problem-solving skills
• Successful performance operating within a fast paced, autonomous and collaborative virtual environment
• Able to thrive in multiple ambiguous environments; take initiative to exceed client expectations
• Able to navigate complex organizations
• Significant understanding of project management fundamentals and ability to work within project constraints
• Excellent analytical, problem solving, and presentation skills
• Excellent customer relationship management skills
• Excellent business acumen
• Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder); if Green Card holder, must have resided in the US for the last 5 years and must not have traveled outside of the US for a combined total of 6 months
• Preferred Skills/Experience: Project management consultancy experience supporting program operations across large, complex projects/portfolios; Experience with/certification in: SAFe; ProSci; LeanSixSigma; CPBA; or LUMA HCD certified; Experience with project management software, dashboards, and automated agile tools; Strong working knowledge of Power Automate and Power Apps; Excellent working knowledge AI/LLM prompt engineering, Machine Learning, and AI-enabled development; Strong working knowledge of the SDLC