Technical Program Manager (remote)

About the role

As a Technical Program Manager, you will lead and manage projects and programs involving both software development and infrastructure. You will be responsible for overseeing multiple pieces of work simultaneously, ensuring successful planning, tracking, risk management, and issue resolution. Working independently or as part of a team, your key duties will include identifying necessary resources, developing schedules to ensure timely project completion, and effectively communicating status and issues to both the team and management. Additionally, you will actively work to mitigate risks and resolve issues while coordinating efforts with other teams and programs.

Responsibilities

• Independently manage the day-to-day operational and tactical aspects of multiple executive level enterprise programs
• Develop project deliverables including project plans, schedules, and status reports
• Prepare program documents including program roadmaps, plan, scope, schedules and established program governance
• Implement engagement review and quality assurance procedures and participate in the creation/execution of project work plans to ensure successful execution of programs as measured by goals & customer satisfaction
• Minimize our exposure and risk across multiple projects. Conduct risk monitoring and controls during a project's duration to ensure ability to achieve expected outcomes, on time and in budget
• End-to-end ownership of delivery: roadmap, prioritization, release cadence, and adoption
• Enforce standard policies and procedures
• Act as a thought partner with program stakeholders across business units
• Work collaboratively with stakeholders to prioritize and find mutually beneficial outcomes for the business
• Specific to individual programs, duties may also include running the roadmap, coordinating stakeholders, and partnering closely with engineering, while maintaining hands-on fluency with the application and its technical direction

Requirements

• 5+ years working independently to deliver enterprise technology projects within complex organizations
• Experience working closely with executive stakeholders
• Ability to anticipate and address issues openly and quickly
• Ensure that sensitive information is always tactfully communicated
• Change management skills and experience
• Passion, perspective, and empathy for unblocking business, product & engineering teams working to achieve their goals
• Ability to provide executive level communication of program and project status to team and business owners; ensuring stakeholders understand risks, issues and activities related to the program

Pay

$129,300.00 – $172,300.00 Annually