Technical Program Manager, Product Experience
Character.AI · Redwood City, CA · 1 mo ago
Project ManagementFull-time
Key Responsibilities
- Own the end-to-end execution of major initiatives under the CPO's umbrella, ensuring critical product, design, and engineering milestones are hit without friction.
- Proactively manage cross-functional dependencies across product, design, and engineering teams.
- Attend weekly core team meetings, capture critical technical notes, synthesize action items, and relentlessly chase down owners to ensure rigorous follow-through.
- Analyze how teams are currently working and design/implement lightweight, scalable processes to improve cross-functional execution across the software development life cycle (SDLC).
Strategic Alignment & Technical Delivery
- Build deep context on the CPO's vision and product strategy to seamlessly bridge the gap between creative design concepts and technical implementation.
- Roll up your sleeves to solve ambiguous, complex technical or operational problems that don't neatly fall into a single team's bucket.
- Leverage AI tools (like Gemini) to optimize team workflows, ensure project knowledge is captured efficiently, and explore agentic workflows to enhance team intelligence.
Who You Are
- Possess extreme ownership and autonomously solve problems.
- Have a strong background in technical program management, product management, or an intensive technical operations role where you have successfully navigated fast-moving tech roadmaps.
- Pivot from a deep-dive technical alignment with engineers to high-level roadmap prioritization with design and product leaders in the span of an hour.
- Be a relentless communicator who knows how to get to the point quickly and ensure information flows seamlessly across the organization.
- Have a genuine fascination with artificial intelligence and are eager to experiment with cutting-edge tools to optimize operational efficiency.
Qualifications & Background
- A Technical Program Manager (TPM) or Product Manager (PM) looking for a highly impactful, executive-facing execution role.
- Experience enabling product/design teams to become "AI-ready" is a major plus.
- A Former Founder who loves the early-to-mid stage tech grind but wants to focus heavily on hyper-scale execution and organizational stability.
- A Management Consulting Alum (particularly from technical or digital practices) with a proven track record of intensive work, extreme attention to detail, and cross-functional influence.
- A Seasoned Operational Leader—a highly capable, mature operator who brings stability, structured execution, and mentorship to a fast-growing team.