Technical Product/ Program Manager
GTECH LLC · Pleasanton, CA · 6 days ago
On-siteInformation TechnologyContract
Position Technical Product/ Program Manager Location Pleasanton CA (hybrid, 3x a week onsite) Open Phoenix, AZ; Plano, TX; or Boise, Idaho Duration- 6+ MONTHS Interview: Video Job Description: Need LinkedIn Day-to-Day Responsibilities Damir Estimated The Role Will Be Split: 60-70% Initiative Leadership The Candidate Will: Manage 2-3 major initiatives simultaneously. Work with business stakeholders. Understand business problems. Define scope. Conduct stakeholder interviews. Build requirements. Create functional and technical documentation. Translate requirements for engineering teams. Drive long-term projects forward. Documentation Expectations The Individual May Create: PRDs BRDs Jira-based requirements Functional specifications Technical specifications The person will be expected to operate independently in these areas. 30-40% Operational Support The Remaining Focus Will Be: Supporting existing Salesforce operations. Managing platform-related issues. Reviewing tickets. Coordinating minor enhancements. Maintaining ongoing platform health. Manager described this as "keep the lights on" work alongside strategic initiatives. Technical Expectations Manager Indicated: A somewhat technical candidate is preferred. Someone with approximately 6-7+ years of experience should possess enough technical understanding. The candidate should be able to collaborate effectively with engineering teams and GCC resources. They do not need to be a developer, but technical fluency is important. Program Status & Current Workload Manager Explained: The team is actively executing work. Nothing is waiting for the new hire before starting. The organization has more projects than available staff. The new person must ramp up quickly. Existing team members will help support onboarding. The role is primarily intended to distribute workload and increase capacity. Must-Haves Salesforce CRM experience Program management Product management Requirements gathering Stakeholder management PRD/BRD creation Jira experience Ability to lead initiatives independently Strong communication Someone who can quickly own multiple initiatives, work independently with stakeholders, translate business needs into technical requirements, and effectively partner with engineering and GCC teams. Nice-to-Haves AdTech OMS DSP platforms Placement.io Video advertising ecosystem Previous Albertsons experience Job Description We are seeking an experienced Product / Program Manager to lead strategic initiatives across CRM, business systems, and digital platforms. This role will partner with business stakeholders, product teams, and engineering teams to define requirements, prioritize roadmaps, and drive successful delivery of business outcomes. Responsibilities include managing multiple projects simultaneously, gathering and documenting business requirements, translating needs into user stories and functional requirements, facilitating Agile ceremonies, developing project documentation, and driving alignment across cross-functional teams. The ideal candidate will successfully manage scope, timelines, risks, and priorities while ensuring delivery of high-impact business solutions. Job Requirements 5+ years of Product Management, Program Management, Business Systems, or related experience Strong experience with Salesforce CRM and associated business processes Experience gathering business requirements and translating them into actionable solutions Proven success leading cross-functional initiatives within Agile environments Strong stakeholder management, communication, and leadership skills Experience creating PRDs, BRDs, user stories, process flows, and project documentation Proficiency with Jira, Confluence, and Agile project management tools Ability to manage multiple projects and competing priorities Strong analytical, organizational, and problem-solving skills Preferred Qualifications Experience with AdTech, MarTech, CRM, or customer engagement platforms Familiarity with Order Management Systems (OMS) Experience supporting advertising, campaign management, media, or audience platforms Knowledge of Salesforce integrations, workflows, and platform capabilities Experience working in fast-paced, highly collaborative environments