Technical Program Manager (IT)

About the role

A Technical Program Manager (TPM) will be responsible for overseeing the planning, execution, and delivery of IT projects within US Operations. The TPM will work closely with cross-functional teams including IT, Sales, and Customer Success to ensure that projects meet business objectives and timelines.

Responsibilities

• Develop and manage project plans, ensuring alignment with business goals and timelines.
• Collaborate with cross-functional teams to define project scope, gather requirements, and develop project deliverables.
• Lead project kick-off meetings and provide regular status updates to stakeholders.
• Manage project risks and issues, and implement mitigation strategies.
• Ensure compliance with project management methodologies and standards.
• Work with vendors and suppliers to ensure timely and quality delivery of project components.
• Facilitate communication and collaboration among team members and stakeholders.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum 5 years of experience in project management, preferably in an IT environment.
• Experience managing multiple projects simultaneously.
• Strong understanding of project management methodologies and tools.
• Excellent communication and interpersonal skills.
• Ability to manage stakeholder expectations and resolve conflicts.
• Proficiency in Microsoft Office Suite, particularly Project or similar project management software.

Qualifications

• Proven ability to lead and mentor junior project managers.
• Experience with Agile methodologies and tools.
• Knowledge of IT infrastructure and operations.
• Experience with AI tools and their integration into project management processes.

Skills

• Project management skills.
• Communication and collaboration skills.
• Problem-solving and decision-making skills.
• Leadership and mentoring skills.
• Technical knowledge of IT systems and operations.
• Experience with AI tools and their integration into project management processes.

Benefits

• Competitive salary commensurate with experience.
• Flexible remote work options.
• Professional development opportunities.
• Health insurance benefits.
• Employee assistance program.

Pay

Salary is competitive and commensurate with experience.

Schedule

The position is full-time and offers flexible remote work options.