Technical Program Manager, Infrastructure

About the role

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts. We are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team, providing oversight of critical efforts that require coordinated technical execution across the organization. This role focuses on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects through collaboration, prioritization, decision-making, and operational excellence. This is a full-time role that can be held from one of our US hubs or remotely in the United States.

Responsibilities

• Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact
• Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2)
• Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery
• Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering
• Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies
• Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies
• Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability
• Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders

Requirements

• 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar)
• Deep technical expertise across infrastructure components: storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka)
• Ability to reason across org-level goals, architectural trade-offs, and component-level details
• Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services
• Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments
• Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications

Nice to have

• A track record of setting up and scaling TPM functions or program management practices within an engineering organization
• Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management)
• Infrastructure incident management and analysis experience
• Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google)
• Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path)

Benefits

• Competitive health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off, including sick leave, holidays, and flexible PTO (subject to manager approval)
• Company recharge days
• Cell phone and home internet reimbursements
• Lifestyle spending accounts
• Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles
• Equity to employees

Pay

Annual Base Salary Range: $185,000—$317,000 USD. Job level and actual compensation will be decided based on factors including individual qualifications, market demands, and work location.