Technical Program Manager, Infrastructure

About the role

Anthropic's Infrastructure organization is the engine that powers our mission. Every breakthrough in AI safety research and every interaction users have with Claude depends on the systems we build and operate: massive clusters for training frontier models, production infrastructure serving millions of users reliably, and developer platforms that help engineers move fast without breaking things.

Responsibilities

• Drive cross-functional programs to improve developer environments, CI/CD infrastructure, and release processes that enable rapid innovation while maintaining high security standards
• Coordinate large-scale migrations and platform modernization efforts across engineering teams
• Partner with teams to measure and improve developer productivity metrics, identifying bottlenecks and driving systematic improvements
• Lead initiatives to integrate AI tools into development workflows, helping Anthropic be at the forefront of AI-assisted research and engineering
• Drive programs to establish and achieve reliability targets across training infrastructure and production services
• Coordinate incident response improvements, post-mortem processes, and on-call rotations that help teams operate effectively
• Establish metrics and dashboards to track infrastructure health, capacity utilization, and operational excellence
• Serve as the critical bridge between infrastructure teams, research, and product, translating technical complexities into clear updates for a variety of audiences
• Consult with stakeholders to deeply understand infrastructure, data, and compute needs, identifying solutions to support frontier research and product development
• Drive alignment on priorities and timelines across teams with competing constraints

Qualifications

• 5+ years of technical program management experience, with a track record of successfully delivering complex infrastructure programs in ML/AI systems or large-scale distributed systems
• Deep technical understanding of infrastructure systems—enough to engage substantively with engineers, identify technical risks, and add value beyond project tracking
• Strong stakeholder management skills and ability to build trust with both technical and non-technical partners
• Experience with developer productivity initiatives, CI/CD systems, or infrastructure scaling
• Familiarity with observability tooling and practices

Benefits

Anthropic offers a competitive compensation and benefits package, including optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.