Technical Program Manager - Implementation

About the role

Candid Health is looking for a Technical Program Manager – Implementation to serve as the connective tissue between Engineering, Product, and Operations teams. This high‑impact role is designed for someone who thrives on organization and can navigate the complexities of a fast‑growing platform, turning high‑level business objectives into technical milestones and ensuring seamless delivery to customers.

Responsibilities

• Program Orchestration: Lead the planning and execution of large‑scale initiatives, create roadmaps, define milestones, and track progress across multiple teams to ensure on‑time delivery.
• Bridge Operations & EPD: Act as the primary point of contact for Operations teams, translate customer implementation needs into technical requirements, and manage the rollout of new features to stakeholders.
• Master Cross‑Functional Integration: Map and manage complex interdependencies between core infrastructure and customer‑facing workflows, identifying technical and operational bottlenecks early to keep platform updates and implementations moving forward without friction.
• Risk Mitigation: Anticipate bottlenecks and technical risks before they become “fires,” and facilitate trade‑off discussions between speed of delivery and technical debt.
• Visibility & Communication: Provide clear, concise updates to leadership on program health, resource allocation, and core KPIs.

Qualifications

• 5+ years of experience in Technical Program Management or a similar role.
• Comfortable in technical environments with an understanding of APIs, databases, and cloud infrastructure.
• Exceptional ability to translate complex technical updates into clear status reports for non‑technical stakeholders.
• Bias toward action and a talent for building “systems for the work” that enable others to be effective.
• Strong relationship‑building skills, able to influence teams without direct authority and remain calm under pressure.
• Proven track record of managing cross‑functional projects from inception to launch.
• Proficiency with project‑management tools (e.g., Jira, Linear, Asana) and documentation software (e.g., Confluence, Notion).
• Experience in a fast‑paced SaaS environment is a major plus.
• Strong analytical skills; uses data to drive decisions and measure project success.

Pay

The estimated starting annual salary range for this position is $165,000 – $210,000 USD. The listed range is a guideline from Pave data; the actual base salary may be adjusted based on job‑related skills, experience, interview performance, market data, and other factors. Total compensation may also include equity, sales incentives (for sales roles), and employee benefits. Candid Health values the potential upside from equity in its compensation package.

Schedule

This role requires joining an in‑person culture at one of Candid Health’s offices in Denver, New York, or San Francisco. The weekly schedule is four days in the office and one day working remotely.