Technical Program Manager III-SXP Product (6205)

Responsibilities

• Lead end-to-end delivery of complex technical programs while balancing scope, quality, timelines, budgets, dependencies, and risks.
• Develop and execute program roadmaps across multiple AI-enabled business initiatives supporting sales productivity, automation, and monetization efforts.
• Cook up cross-functional stakeholders including Product, Engineering, Operations, and Business teams to ensure alignment and successful program execution.
• Track program metrics, milestones, risks, dependencies, and action items while driving accountability across teams.
• Manage project planning activities including requirements gathering, schedule management, status reporting, risk mitigation, contingency planning, and executive communications.
• Review technical solutions, architecture discussions, and code concepts to support decision-making and facilitate effective collaboration with engineering teams.
• Develop launch plans, track bugs and feedback items, and partner with stakeholders to drive issues through resolution.
• Proactively identify program risks, remove blockers, and escalate issues when necessary to maintain delivery momentum.
• Leverage AI tools and automation capabilities to improve program efficiency, reporting, and operational effectiveness.
• Present program updates, recommendations, and execution status to leadership and executive stakeholders.

Qualifications

• 7+ years of experience in technical program management combined with a software engineering or technical background.
• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related technical field.
• Experience managing large-scale, cross-functional technology programs involving multiple stakeholders and business partners.
• Strong understanding of software development lifecycles, architecture, and technical systems.
• Ability to read and review code in Python and JavaScript.
• Experience delivering technology and business application solutions in enterprise-scale, multi-platform environments.
• Demonstrated expertise in project planning, risk management, issue resolution, dependency management, and stakeholder communication.
• Experience working with executive leadership and driving program-level strategic planning.
• Strong analytical and problem-solving skills with the ability to manage competing priorities in fast-paced environments.

Required Qualifications and Skills

• Must be available to work Pacific Time Zone hours.

Preferred Qualifications and Skills

• 10+ years of technical program management experience.
• Previous Client experience (former employee or contingent worker).
• Experience supporting AI, machine learning, automation, or generative AI programs.
• Familiarity with AI tools such as Claude and AI-assisted workflow automation.
• Experience within monetization, advertising technology, sales enablement, or revenue-generating platforms.
• Experience leading programs in highly matrixed technology organizations.
• Strong background in product launches, business operations, and cross-functional execution.