Technical Program Manager III, Field Quality, Google Pixel

About the role

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Responsibilities

• Monitor and analyze field quality metrics and performance trends for consumer products to identify and address return rate deviations.
• Lead failure analysis within the early failure analysis (EFFA) lab to diagnose board-level hardware defects, investigate failing electrical power rails, and determine root causes.
• Collaborate cross-functionally with early engagement, design for quality, architecture, customer support, manufacturing, and supply chain teams to ensure technical fixes are successfully implemented.
• Manage program communications and report executive-level updates to stakeholders, translating complex failure modes into actionable technical strategies.
• Scope and drive warranty, repair, and extended warranty programs, conducting return-on-investment (ROI) analyses to support business decisions.

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 5 years of experience in program management.
• Experience in sustaining engineering or failure analysis for consumer electronics or hardware products.
• Experience in a technical quality role (e.g., reliability, failure analysis, field quality) for hardware products in consumer electronics, automotive, or medical device sectors.

Preferred Qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• Experience in electrical engineering, including debugging circuit boards, board probing, or analyzing failing power rails.
• Experience managing strategic, complex technical programs with cross-functional or cross-organizational impact.
• Experience delivering clear program communications and executive-level presentations on complex hardware topics.
• Experience navigating ambiguity and managing programs in fast-paced or unstructured hardware development environments.

Pay

$163000 - $237000 (USD) + 15% bonus target + equity + benefits