Technical Program Manager (II)

Responsibilities

• Independently author program charter that addresses scope, timeline, OKRs, resourcing and risks/dependencies of an advanced program.
• Create project plans that break down a project into discrete phases, include risks/dependencies and provide visibility into program constraints.
• Effectively build trusted relationships with program stakeholders to enable effective decision making.
• Optimize program team roles and responsibilities.
• Manage program escalations in close collaboration with program stakeholders.
• Across teams, independently triage technical issues.
• Assess the impact of technical escalations.
• Where relevant, resolve issues and requests related to tooling and process that support engineering execution.
• Design and deliver predictable program communication plans in collaboration with program stakeholders, targeted by stakeholder type.
• Represent the program team across a wide range of touchpoints.
• Execute change management requirements that are identified by program stakeholders.
• Develop change management rollout plans including impact analysis in close collaboration with program stakeholders.
• Monitor progress of change management rollout and resolve misalignments.
• Independently determine and collect data required to execute and govern programs effectively.
• Independently maintain project trackers and status reports.
• Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation.
• Define program governance structure by determining effective management of mitigations, postmortems, and escalations.
• Drive effective program team meetings.
• Determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with program stakeholders.
• Establish regular checkpoints to deliver and assess improvement metrics.
• Provide transparency into and rationale for program pivots.

  Qualifications

  • Proficiency in: Team Management Communications Management (PgM/TPM) Managing Organizational Change (PgM/TPM) Stakeholder Management (PgM/TPM) Planning (PgM/TPM) Technical Judgment (TPM) Execution and Governance (PgM/TPM) Portfolio Management (PgM/TPM) Continuous Improvement (PgM/TPM)