Technical Program Manager, Data Center Availability

About the role

The Data Center Availability team works with the hundreds of AWS data centers around the globe to deliver the highest quality and lowest cost physical security, availability, capacity, and scaling results for our customers. Our aim is to standardize operations globally by delivering tools, policy, processes and procedures to our internal teams. The team is seeking a Technical Program Manager to solve innovative problems via business process and technology innovations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision.

Responsibilities

• Manage Operational relationships with support teams and internal operations business partners to drive increased performance
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions
• Proactively recognize and drive opportunities to simplify processes
• Contribute to and influence technical designs
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
• Lead the effective and efficient delivery of large, complex technical projects and programs
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
• Create, maintain and disseminate program information to stakeholders
• Travel up to 25%

Requirements

• 3+ years of technical product or program management experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

Qualifications

• 3+ years of working directly with engineering teams experience

Skills

• Strong leadership and communication skills
• Ability to manage multiple projects simultaneously
• Experience with project management methodologies
• Excellent problem-solving and analytical skills

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, VA, Herndon - 127,100.00 - 172,000.00 USD annually

Schedule

Full-time