Technical Program Manager - Data Centers

About the role

Eaton’s Electrical Engineering Services & Systems (EESS) division is seeking a Technical Program Manager (TPM) for Data Center Programs.

Responsibilities

• Collaborate closely with DOC Managers, SAO Project Managers, and Construction Managers to ensure seamless execution of program deliverables.
• Act as the technical point of contact for program-level escalations and inquiries.
• Support DOCs with technical requirements, material procurement, scheduling logistics, and troubleshooting.
• Develop, maintain, and deploy commissioning procedures, Method of Procedure (MOP), Standard Operating Procedures (SOP), and playbooks to ensure operational consistency across regions.
• Establish and refine program execution processes and procedures to support efficiency and scalability.
• Support creation of standard reporting templates and dashboards for program KPIs.
• Identify and implement process improvements to enhance program performance.
• Collect lessons learned from individual projects and disseminate best practices across SAO, DOC and quality & engineering teams.
• Facilitate training sessions for field personnel on digital tools and technical standards.
• Manage warranty campaigns, including tracking, resolution, and reporting.
• Ensure adherence to safety processes and compliance with electrical standards.
• Support new and existing sites by partnering with District Operating Centers (DOCs) to proactively forecast upcoming projects.
• Communicate anticipated field resource requirements in advance, including staffing levels, required skill sets, and training needs, to ensure readiness for execution.
• Collaborate with DOC leadership and Strategic Account Operations to align on resource planning and deployment timelines.
• Identify and communicate design changes, product-specific training needs and technical readiness gaps to support successful mobilization and execution of upcoming work.

Qualifications

• Basic Qualifications: High school diploma or equivalent, minimum of 7 years of experience testing, troubleshooting, evaluating or servicing electrical distribution and/or control systems, must reside within a 50-mile radius of an international airport.
• Possess and maintain a valid and unrestricted driver’s license.
• No relocation is being offered.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position.
• This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• Preferred Qualifications: Bachelor's degree from an accredited institution, 10 years of experience testing, troubleshooting, evaluating and servicing electrical distribution and/or control systems, 3 years of experience in project or program management, Experience with design or working on electrical systems at data center sites, PMP or Commissioning Agent Certification.