Technical Program Manager- Configuration Management, Data Center Lifecycle Configuration (DCLC)

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Technical Program Manager for Configuration Management you will help create BOMs, refine processes, and grow the capabilities of current systems, driving continuous improvement to meet our needs as a developer of a world class cloud computing service provider. You will be responsible for seamless, rapid and global implementation of components, BOMs, documents, and other product data supporting the business strategies and supply chain requirements. This position will also serve to promote best practices and internal business processes with relation to change management and general PLM functions. We are looking for an individual who is responsive, flexible and able to succeed within an open collaborative peer environment. You must be motivated to work in a data driven environment, have a desire to drive process improvement, and long for the opportunity to analyze systematic issues and implement solutions to challenging problems.

Key job responsibilities

• Create product BOMs and process change orders in a PLM systems.
• Act as an advocate of Product Lifecycle Management best practices, methods, and processes.
• Own a program, develop strategies, identify risk, success criteria, execute projects plans and provide communication to stakeholders.
• Collaborate with customers to understand and analyze requirements, and subsequently develop functional designs, configuration, and technical specification documentation.
• Drive timely part setup, BOM releases, BOM changes to support new product introduction (NPI) as well as sustaining the business.
• Participate in continuous process improvements focused on systems, reporting, and data analysis efficiencies.

A day in the life

• Cross-collaborating with your customers to understand their requirements.
• Establishing ongoing communication of project status, issues and risks in a timely manner to stakeholders and customers.
• Drive and expand the scope of your programs needs.
• Identify gaps in processes and develop project roadmaps with deliverables.
• Creating BOMs in a Product Lifecycle Management tool.

Basic Qualifications

• 3+ years of technical product or program management experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 2+ years building BOMs in Product Lifecycle Management application

Preferred Qualifications

• 3+ years of working directly with engineering teams experience

Pay & Benefits

Base salary range: $127,100.00 - $172,000.00 USD annually (Seattle, WA location). Your package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more at https://amazon.jobs/en/benefits.

This response is AI-generated, for reference only.