Technical Program Manager

Your Role

We are looking for a Technical Program Manager (TPM) to own and operate the core programs that enable Engineering to move fast, improve quality, and deliver consistently. This includes running our Managed Release Process, overseeing technical quality OKR (e.g. bugs, performance, and incident follow-ups), and driving horizontal project coordination across EPD.

You’ll work closely with engineers to build operational muscle, drive issue resolution, and make sure our processes scale as we do. This is a highly technical, execution-focused role—ideal for someone with strong systems thinking, process orientation, and just enough engineering fluency to collaborate with our developers.

This role ensures we don’t just build fast—we build with confidence. You’ll be a key player in the infrastructure that supports Engineering success across the company.

Qualifications

• 1-3 years in Technical Program Management, Engineering Operations, Product Operations, or a similar role at a fast-paced technology company.
• Bachelor’s and/or Master’s degree, preferably in Computer Science, Engineering, Mathematics, Statistics, Economics, or equivalent.
• Strong understanding of software development lifecycles, continuous integration practices, incident management, and deployment/release management.
• Familiarity with concepts like feature flags, incidents, and bug ticket lifecycles: you don’t need to write code, but you should be fluent enough to follow the conversation.
• Ability to drive clarity and accountability in cross-functional environments, including defining success metrics and reporting on them.
• Process-oriented mindset with the curiosity to spot gaps and the grit to close them.
• Familiarity with vendor management and usage forecasting.
• Experience working across product infrastructure and application-level teams.
• Familiarity with tools like Linear, Zendesk, Notion, Snowflake, and GitHub to manage workflows and document processes.
• Familiarity with AI tools such as Claude Cowork to automate routine workflows.

Pay

The salary range for this role is $170,000 - $200,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.