Technical Program Manager

Job Description

As a Technical Program Manager you will join a team where you will lead complex, multi-team technology programs that deliver secure, scalable, and high-impact solutions. As a Technical Program Manager, you will operate at the intersection of engineering, product, architecture, and business leadership to ensure that technology investments drive measurable outcomes. This role blends deep technical understanding with program leadership, Agile methodology expertise, and strong cross functional communication. You will anticipate risks, remove impediments, guide teams through ambiguity, and connect long term program roadmaps to organizational goals. This is a role that operates with broad autonomy and influence, serving as a bridge between technical teams and business leaders to ensure technology investments deliver results.

What You’ll Do

• Lead end-to-end planning and execution of complex, multi-team technology programs from concept through delivery
• Define program scope, objectives, timelines, and success criteria in partnership with cross-functional stakeholders
• Manage cross-team dependencies, sequencing, and alignment on key technical milestones and deliverables
• Facilitate Agile planning, backlog refinement, and program retrospectives
• Proactively identify risks, blockers, and technical challenges and drive mitigation and resolution strategies
• Ensure solutions meet enterprise standards for security, scalability, and operational readiness
• Drive change management efforts including training, readiness, and adoption support across impacted teams

Qualifications

• Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field
• 6+ years of progressive Software Program or Project management experience in an Agile environment
• Experience independently creating or implementing an AI agent or similar AI-driven solution
• Hands-on experience using AI tools such as Claude, Kiro, ChatGPT, or similar in a professional context
• Demonstrated ability to apply AI to: Improve workflows - Automate repetitive tasks - Enhance decision-making
• Experience leading programs through the full software development lifecycle (SDLC) from ideation to deployment
• Experience managing technical programs that include DevSecOps practices
• Hands-on experience managing CI/CD pipelines and release processes
• Experience leading change management initiatives within technical programs
• Strong ability to collaborate across engineering, product, architecture, and business stakeholders

Salary and Benefits

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 409 Pay Range: $130,900.00 - $196,300.00

Position & Application Details

• Full-Time Regular Positions (classified as regular and working 40 standard weekly hours)
• This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
• How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.