Technical Program Manager
About the role
The Technical Program Manager (TPM) is the single accountable owner for delivering Kastle’s enterprise-platform programs and the complex, cross-functional technology work that runs alongside them. Reporting to the CIO, the TPM drives one unified plan, sequence, and cadence across every functional owner and implementation partner touching a program — from the ERP, CRM, CPQ, and HRIS rollouts through client integration deliveries. Kastle’s Enterprise Technology Team is entering a concentrated window of platform work: a net-new ERP implementation, a CRM moving from selection into build, a live CPQ migration, and an HRIS improvement program. These programs have overlapping timelines, external implementation partners, and shared dependencies. The TPM is engaged at kickoff on any program that clears a defined complexity bar and stays accountable through go-live and into steady-state updates.
Responsibilities
- ERP: Net-new implementation with an external partner; migration off legacy financial systems; phased rollout across finance and operations.
- CRM: Selection in final stages, moving directly into a net-new build and rollout; feeds downstream systems including CPQ.
- CPQ: Live migration off the legacy platform (Expert Logic to Logik); parity work, experience enhancements, and Sales acceptance.
- HRIS: Deployment of improvements and ongoing configuration and release management on the existing platform.