Jobs · Customer Service · Ohio

Technical Program Manager

Istari Digital · Dayton, OH · 4 days ago
On-siteCustomer ServiceFull-time

Core Responsibilities

  • Manage multiple high-priority programs simultaneously, each with its own set of deliverables, stakeholders, and strategic objectives.
  • Lead program planning, schedule development, budget tracking, and risk management activities across all assigned programs.
  • Cook up coordination with internal and external teams to ensure workstreams stay aligned and dependencies are managed.
  • Establish clear reporting mechanisms for program status, risks, and key decisions.
  • Develop and maintain integrated program plans and drive execution across all lifecycle stages.

Stakeholder Engagement

  • Serve as the primary interface between Istari and external stakeholders, including government and commercial partners.
  • Align program execution with contract requirements and customer expectations.
  • Prepare and deliver high-quality briefings, status updates, and decision support materials to sponsors and senior leadership.
  • Collaborate with Sales, Product, and the rest of the Customer Success team to ensure programs support long-term adoption, value delivery, and client satisfaction.

Risk, Performance & Process Rigor

  • Identify, assess, and mitigate program risks through proactive planning and agile decision-making.
  • Track and report on program performance against contractual and internal milestones.
  • Support continuous improvement efforts across program workflows, applying lessons learned to future initiatives.
  • Ensure quality of deliverables, timeliness, and resource alignment across programs.

Technical & Program Leadership

  • Own technical and non-technical execution for programs.
  • Contribute thought leadership around the Istari platform, its applications, and required capabilities.
  • Review designs, architectures, and implementations to ensure quality, scalability, and alignment with Istari’s platform vision.

Cross-Functional & Customer Engagement

  • Partner with cross-functional teams to translate customer needs into clear, executable technical plans.
  • Communicate technical tradeoffs effectively to both technical and non-technical stakeholders.

About Istari Digital

Istari is a digital engineering software company building open, scalable infrastructure for engineering data. Our platform lets customers simply and securely integrate engineering models across disciplines, organizations, and security levels -- whether they're designing prototypes, performing virtual testing, or training AI and autonomy for complex systems.

Required Qualifications

  • 8+ years of experience managing complex programs in the defense, technology, or government sectors.
  • Demonstrated success overseeing cost, schedule, and performance for multiple concurrent projects.
  • Strong command of program planning, stakeholder engagement, and risk management best practices.
  • Exceptional communication and coordination skills, with the ability to synthesize information across disciplines.
  • Experience managing contracts, subcontractors, and performance-based deliverables.
  • Eligible for U.S. Government clearance
  • Experience with DoD or federal acquisition frameworks and programmatic reporting standards.
  • Experience with technical programs involving secure networks, Cloud Infrastructure, digital engineering, Artificial Intelligence or software development lifecycles.

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