Technical Program Manager

About the role

HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery. We design and create datasets from scratch, recruit and manage domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide. We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows.

Required Qualifications

• 8+ years in program/technical program management or delivery operations
• Track record managing complex, multi-stakeholder enterprise programs
• Metrics-driven: owns and reviews delivery health KPIs weekly (on-time milestone rate, blocker aging, schedule variance, etc.)
• Strong judgment under pressure; makes good decisions with incomplete information
• Confident presence with senior engineers and executive customer stakeholders

Preferred Qualifications

• Experience with enterprise AI or ML deployments
• Familiarity with enterprise IT procurement and security processes
• Background in startup ops, management consulting, or forward-deployed engineering
• Experience building lightweight operating systems for distributed teams