Technical Program Manager

Job Description

We are looking to hire a Technical Program Manager to work directly for the CTO & Co-Founder. The ideal candidate will have a strong technical product or program management track record, demonstrated experience launching critical products and services, and a well-rounded technical background ideally in the payments space.

The successful candidate will:

• Create project plans that cut across product, tech, operations, external partner teams for on-time execution. Drive plan execution with demos, agile metrics, milestones, and test plans.
• Take responsibility of executive goals, create desired outcomes, and deliver those outcomes across teams.
• Understand executive's visions and goals, apply that to align senior leaders and teams to execute and deliver on schedule.
• Work with product, design, and engineering teams on people, schedule, and scope tradeoffs.
• Be the primary point of contact for all program stakeholders.
• Create work breakdown with milestones by diving deep into technical systems and products.
• Embrace ambiguity and skillfully detangle and clarify to enable teams to move faster.

Basic Qualifications

• 7+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of software development experience or Bachelor’s in Computer Science
• Experience in using SQL, data analytics, and AI for reasoning, drive data-driven discussions, and influence decisions to achieve outcomes
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Proficiency using AI-powered development tools (e.g., Claude Code) across the full software development lifecycle - including design, prototyping, development, testing, and iteration. A demonstrated passion for AI-driven development, a commitment to continuously advancing AI skills, and a drive to push the boundaries of productivity and engineering outcomes.

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules

Highnote Benefits

• Flexible Paid Time Off
• 100% healthcare coverage + 75% coverage for dependents
• 401k program
• Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
• Equity in Highnote
• Stipend to build out your home office; internet and phone reimbursement
• Total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits.

Equal Opportunity Employer

We are committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work.