Technical Program Manager
About the role
The Technical Program Manager supports both the engineering and product teams as a business analyst and program coordinator, and manages the growing ecosystem of external technical partners and integrators.
Responsibilities
Partner with Product Managers and Engineering leads to document requirements, user stories, and acceptance criteria
Own sprint and project coordination tasks — maintaining backlogs, tracking milestones, and keeping stakeholders informed
Facilitate team rituals (standups, sprint planning, retros) when needed
Synthesize customer, partner, and internal feedback into structured product inputs
Maintain internal documentation, runbooks, and process guides
Build and track metrics and reporting dashboards for team and product health
Help draft and manage SOWs, vendor agreements, and cross-functional deliverables in coordination with Legal and Operations
Cross-team coordination — Engineering, Marketing, Legal, Solutions Engineering — to move projects forward and unblock dependencies
Own the onboarding process for integration partners, from intake and qualification through production launch
Evaluate partner technical capabilities and validate that integrations meet EverPass quality standards
Provide hands-on guidance and support through sandbox, validation, and production phases
Troubleshoot integration issues alongside partners and internal engineering teams
Maintain active relationships with AV vendors, integrators, and third-party developers
Track partner progress and integration status across all active engagements
Surface recurring integration patterns and partner feedback to Product to improve APIs over time
Qualifications
3–5 years in a role that spans technical and operational work — Business Analysis, Technical Program Management, Solutions Engineering, Technical Account Management, or similar
Proven experience supporting an engineering or product team in a BA, PM, or coordination capacity
Familiarity with APIs (REST, authentication, basic debugging) and comfort engaging with technical teams
Experience working with external partners, vendors, or customers in a technical context
Strong written communication — able to document clearly, translate between technical and non-technical audiences, and keep projects moving
Highly organized with the ability to manage multiple workstreams and shifting priorities
Comfortable operating in an early-stage environment where processes are still being built
Nice-to-Have
AV industry experience
Experience with agile tooling (Jira, Linear, Notion, Confluence, or similar)
Familiarity with API debugging tools (Postman, etc.)
Basic scripting skills
Pay
The anticipated range for a new hire into this position is $135,000 - $145,000. In compliance with local law, the range above reflects the current hiring range for this position. EverPass takes into consideration the qualifications, skills, and experience of the candidate, expected quality and quantity of work, and internal pay alignment when determining the salary level for potential new employees. EverPass expects to hire for this position at the mid-range salary, with the possibility of considering a higher salary only in rare cases when EverPass determines an external candidate possesses exceptional qualifications significantly exceeding the job requirements.
About Us
EverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. Launched initially as the exclusive distributor of NFL Sunday Ticket to commercial establishments in the United States, EverPass partners with rightsholders, distribution partners and business owners to unlock greater access to premium live events and drive business growth. EverPass was founded in 2023 in partnership with RedBird Capital Partners and 32 Equity, the strategic investment arm of the National Football League. TKO Group Holdings, parent company of UFC and WWE, joined as an investor in 2024.
Benefits and Perks
Competitive Compensation
Medical, dental, vision, life, and long-term and short-term disability insurance
Professional Development Programs
Access to senior management and mentoring opportunities
Employee Recognition Program
Paid Parental Leave
Mental Health and Recharge Days
401k Match
Pre-tax Transportation
Employee Assistance Program
In-person and Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours
Contact
If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business. We look forward to your application.