Technical Program Manager

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Work you'll do As a Technical Program Manager, you will be responsible for: Managing all aspects of testing including partner integration testing and client relationship management Producing deliverables and reviewing team outputs for quality and accuracyApplying knowledge of the client environment, business needs, and project scope to day-to-day executionGuiding junior professionals across assigned tasks and workstreams A successful candidate would possess these skills: Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to mentor and provide clear guidance to others The team Deloitte's Government and Public Services (GPS) practice is designed for impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and operations to help clients address complex mission challenges. Within this environment, GPS HST Technology professionals support programs that improve service delivery, operational effectiveness, and constituent outcomes. Qualifications Required: 8+ years of Program or Project Management experience5+ years of experience working on projects within the unemployment insurance domainExperience with state government projectsExperience overseeing system modernization projectsExperience supporting state clients in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, or information managementAssociate's degreeAbility to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serveMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Preferred: Experience managing small to mid-size engagements or workstreams and leading multiple team membersExperience mentoring or leading multiple team members You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.