Technical Program Manager
CSI · United States · 1 mo ago
RemoteRemoteProject ManagementFull-time
About the role
This role makes a fast-growing, multi-team data and AI organization deliver predictably. You will be the connective tissue across several product teams — driving the planning, dependencies, and operating rhythm that turn ambitious roadmaps into shipped work. You bring structure without bureaucracy, anticipate problems before they surface, and keep complex, cross-team programs moving toward clear outcomes.
Responsibilities
- Program Management & Planning
- Run program management across multiple data and AI product teams: end-to-end planning, milestones, timelines, and performance metrics.
- Build integrated program plans that align individual team roadmaps to shared objectives.
- Track program progress and proactively surface where reality is diverging from the plan.
- Dependency & Risk Management
- Map and manage cross-team dependencies so work is sequenced and unblocked ahead of need.
- Anticipate, track, and mitigate risks across programs, escalating clearly when decisions are required.
- Keep scope, dependencies, and quality in balance as priorities evolve.
- Release Management & Delivery Cadence
- Drive release management and the operating cadences that keep cross-team delivery on track.
- Establish and run program routines — planning, status reviews, and retrospectives — that create predictable rhythm.
- Coordinate launches across teams so dependencies and readiness are aligned.
- Product Operations
- Lead product operations: the tooling, process, and reporting standards that help product managers work consistently across teams.
- Build the dashboards and reporting that give leadership clear, real-time visibility into delivery.
- Continuously improve how the product organization plans and executes as it scales.
- Cross-Functional Communication & Stakeholder Alignment
- Serve as a central point of coordination across product, data science, engineering, architecture, and operations.
- Communicate status, risks, and trade-offs crisply to both working teams and executive stakeholders.
- Drive timelines toward resolution by identifying gaps early and rallying the right people.
Requirements
- 6+ years of experience in technical program or project management, delivering complex software programs.
- Strong dependency, risk, and release management skills, with experience running agile at scale across multiple teams.
- The technical fluency to engage credibly with engineering and data science teams.
- A Bachelor's degree in a technical, quantitative, or related discipline, or equivalent experience.
Preferred Qualifications
- Experience with data, machine-learning, or AI platforms is preferred but not required; high-level familiarity is sufficient.
- Financial services or banking industry experience.
- PMP, SAFe, or an equivalent program/project management certification.