Technical Program Manager

About the role

We are looking for a pragmatic Technical Program Manager to own technical rollouts across our retail partner portfolio, scaling deployments from pilot to hundreds of stores. You will manage deployment plans end-to-end, coordinating hardware, firmware, CV pipelines, file deliverables, and store logistics. You don't need to write code, but you must understand system architecture (front-end, back-end, and CV) well enough to evaluate design trade-offs, earn engineering trust, and give customers a clear view into complex rollouts.

Responsibilities

• Own Partner Deployments: Lead the technical plan to scale spatial AI from pilot to rollouts of hundreds of stores per partner. Manage end-to-end logistics across hardware, firmware, software deliverables, and on-site setup.
• Own the Plan: Author and maintain the single technical plan per program—spanning CV, hardware, and software—as the source of truth for milestones, status, and dependencies.
• Drive Repeatable Rigor: Break complex rollouts into actionable, metric-tracked steps with clear cadence, clear owners, and clear status—measuring quality of what ships (detection performance, data integrity) alongside speed. Codify what works into standardized templates so the next partner rollout is rinse-and-repeat.
• System Architecture Fluency: Participate in design and architecture trade-off discussions across CV, front-end, and back-end systems. Identify over-engineered or under-thought solutions.
• Flex Where Needed: Adapt quickly to fill operational gaps across engineering, product, ops, and customer success.

Requirements

• 3–5 years managing technical programs, software-hardware deployments, or complex rollouts.
• Experience running metrics-driven program cadences (weekly business reviews, clear tracking) is a major plus.
• Architectural Depth: Strong grasp of system design (front-end, back-end, cloud, and computer vision concepts) to evaluate trade-offs without writing code.
• Pragmatic Execution: Proven ability to break down ambiguous problems into structured, step-by-step technical plans.
• Field & Client Savvy: Comfortable coordinating physical hardware/firmware hand-offs, on-site logistics, and store-level execution with retail partners.
• Technical Translation: Strong capacity to translate technical discussions for non-technical customers using plain language on trade-offs and risk, without losing precision.

Benefits

• Medical, dental, and vision coverage
• 401k retirement plan

Pay

Salary range: $125,000 USD – $175,000 USD + equity