Technical Program Manager

Location: Chicago, Illinois (Hybrid, Tuesday, Wednesday, Thursday)

About the role

We are seeking a Senior Project/Program Manager to provide PMO support and program management for projects within the Global Family Office Technology Program. This role is responsible for leading the project team to deliver agreed-upon goals, objectives, and business benefits while controlling and monitoring the project’s scope, schedule, budget, quality, and risk. The position ensures execution continuity and effective oversight of strategic investments.

Responsibilities

• Lead technology projects and teams to execute complex initiatives, ensuring the successful delivery of project objectives and benefits.
• Establish project governance structure with defined roles, responsibilities, and resource assignments.
• Create and maintain the project plan throughout the project lifecycle to support the delivery of goals and business outcomes.
• Ensure the project adheres to project standards, IT controls, risk and regulatory requirements, and internal policies.
• Actively manage and escalate project risks, issues, and roadblocks in a timely manner.
• Facilitate discussions across various teams and manage stakeholder expectations.
• Communicate project status, reflecting scope, schedule, budget, and resource perspectives.
• Direct, manage, and motivate the project team, partnering with stakeholders to plan for project resources.
• Ensure Statements of Work are fulfilled by vendors participating in the project.
• Facilitate project closure activities, including lessons learned and formal turnover to production support.

Requirements

• Proven experience leading technology projects and teams on highly complex initiatives of significant scope, scale, and risk.
• Program/project management expertise, including working knowledge and application of SAFe Agile methodology.
• Skill in adopting corporate project management standards, IT controls, risk and regulatory requirements, and SDLC requirements.

Skills

• Proficiency in Microsoft Office Suite (Excel, MS Project, PowerPoint).
• Organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to drive plans forward and process information from various sources.
• Strong written and verbal communication skills.
• Demonstrated leadership capabilities.

Preferred Qualifications

• PMP certification.
• Experience at large financial services firms.
• Consulting experience.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.