Technical Program Manager

About the role

The technical program manager works closely with the executive of the group and is responsible for planning, coordinating, and executing cross-functional programs and projects that advance enterprise strategy and operational goals within the group. This role translates high-level strategic objectives into actionable plans aligned with governance standards, delivery frameworks, and compliance requirements. The technical program manager collaborates closely with direct report leaders and key stakeholders to drive performance, manage risks, support change initiatives, and deliver sustained business value while developing high-performing, accountable teams.

Responsibilities

• Manage the planning, coordination, and execution of cross-functional programs and projects supporting enterprise strategy and operational priorities.
• Translate strategic objectives into actionable execution plans, timelines, and deliverables.
• Oversee various group activities, including performance tracking, reporting, and risk management.
• Collaborate with senior leaders and stakeholders to ensure alignment, resolve issues, and drive successful outcomes.
• Implement and maintain management standards, tools, and best practices for program and project delivery.
• Identify opportunities to improve delivery effectiveness, stakeholder engagement, and operational efficiency.
• Serve as a liaison between business units, technology teams, and external partners to support execution.
• Monitor risks, issues, and dependencies across initiatives; escalate and implement mitigation strategies.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Ensure compliance with internal policies, governance standards, and industry best practices.

Requirements

• A bachelor’s degree and 7+ years of progressive program or project management experience, including leading complex, multi-project, cross-functional, or enterprise initiatives. This includes 3+ years of people management experience leading project or program teams.
• Deep knowledge of enterprise program and project management methodologies and governance frameworks (e.g., Agile, SAFe, Waterfall, Hybrid).
• Advanced proficiency with analytics and visualization tools (e.g., Power BI, Tableau, Smartsheet, MS Project).
• Experience managing governance processes, including performance metrics, reporting standards, risk mitigation, and vendor relationships.
• Experience leading cross-functional programs and enterprise-wide business initiatives aligned to strategic priorities.
• Proven ability to translate business strategy into structured execution roadmaps and measurable outcomes.
• Strong leadership capability in building, mentoring, and sustaining high-performing teams.
• Ability to influence and align diverse stakeholder groups, including senior leadership.
• Skilled in synthesizing complex data and communicating insights, risks, and progress to executive audiences.
• Understanding of organizational change management, process improvement, and adoption strategies.
• Ability to manage multiple concurrent programs, prioritize resources, and adapt to changing business needs.

Qualifications

• Bachelor’s degree in Business Administration, Program Management, Project Management, Organizational Development, or a related field.
• Bachelor’s degree in Business Administration, Program Management, Project Management, or a related discipline preferred.
• Master’s degree in Business Administration, Program Management, Project Management, or a related discipline preferred.
• Professional certifications such as PMP, PMI-ACP, PgMP, SAFe Program Consultant, ITIL, or Cloud (AWS/Azure) preferred.
• Experience with enterprise project management tools such as MS Project, Smartsheet, or Jira preferred.

Skills

• Deep knowledge of enterprise program and project management methodologies and governance frameworks (e.g., Agile, SAFe, Waterfall, Hybrid).
• Advanced proficiency with analytics and visualization tools (e.g., Power BI, Tableau, Smartsheet, MS Project).
• Experience managing governance processes, including performance metrics, reporting standards, risk mitigation, and vendor relationships.
• Experience leading cross-functional programs and enterprise-wide business initiatives aligned to strategic priorities.
• Proven ability to translate business strategy into structured execution roadmaps and measurable outcomes.
• Strong leadership capability in building, mentoring, and sustaining high-performing teams.
• Ability to influence and align diverse stakeholder groups, including senior leadership.
• Skilled in synthesizing complex data and communicating insights, risks, and progress to executive audiences.
• Understanding of organizational change management, process improvement, and adoption strategies.
• Ability to manage multiple concurrent programs, prioritize resources, and adapt to changing business needs.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.