Technical Program Manager

Core Responsibilities

• Own program intake for the Technology team: triage incoming work, partner with engineers and architects to size and sequence, and maintain a portfolio view of all active and queued initiatives.
• Lead cross-domain program coordination across Systems & Cloud Infrastructure, Network, SCADA & OT, Cybersecurity, DevOps, and AI & Data — owning the dependencies and seams between technical workstreams.
• Drive vendor and partner orchestration: SOW alignment, kickoffs, milestone tracking, escalations, and renewals across ARI’s technology vendor ecosystem (MSPs, MSSPs, SaaS, OEMs, integrators).
• Surface and track program-level risks, dependencies, and decisions; escalate with clarity and recommendations rather than raw status.
• Maintain status and reporting cadences for the Technology team: weekly leadership updates, quarterly board-facing materials, and ad hoc executive briefings.
• Run the Technology team’s intake-to-delivery workflow on ARI’s existing Atlassian (Jira / Jira Service Management) and Smartsheet stack; tune the workflow as the team scales.
• Partner with Engineering, Construction, Asset Management, and Corporate Finance to align Technology delivery with business priorities and budget timing.
• Own change management communication for Technology-led initiatives that affect other departments.
• Support the Director of Technology & Security with budget tracking, vendor contract lifecycle, and Board-level material preparation.
• Continuously identify coordination work currently absorbed by engineers and architects and move it into the program management surface.

Qualifications and Experience

• 3-5 years in technical program management at a software, infrastructure, energy, or other technology-led organization with multiple concurrent programs.
• Demonstrated ability to coordinate across multiple technical domains (e.g., infrastructure, networking, security, data, applications) without owning any single one.
• Strong vendor and partner management experience: SOW alignment, milestone enforcement, and escalation handling across multi-vendor environments.
• Technical fluency sufficient to read network diagrams, parse SaaS and cloud architecture, understand SCADA / OT concepts at a working level, and engage credibly with engineers and architects on scope and dependencies.
• Excellent written communication; able to translate technical detail into executive- and Board-level material that lands without losing fidelity.
• Hands-on experience with Atlassian (Jira / Confluence / Jira Service Management) and at least one work-management platform such as Smartsheet, Asana, or Monday.
• Comfortable operating without a heavy process scaffold; able to bring structure to ambiguous and rapidly-evolving work environments.
• Bachelor’s degree in a technical or business discipline — or equivalent demonstrated experience.
• Preferred certifications: PMP, PgMP, or SAFe POPM.
• Energy, utility, renewables, or critical infrastructure experience is a plus.

Benefits Package

• 401(k) plan with company matching contribution
• Competitive health, vision, and dental benefits
• Athletic personal time off and company holiday package
• Work-from-home policy
• Salary commensurate with experience $155,000 - 195,000 DOE