Technical Product Owner III - Clinical Services

Key Accountabilities

• Backlog Ownership & Grooming
• Define acceptance criteria in partnership with the Technical Lead (TL) and ensure backlog items are “ready” for development
• Maintain a healthy backlog based on value, risk, and dependencies
• Reject or escalate any “backdoor” requests that bypass MDF intake
• Capacity & WIP Alignment
• Work with the Delivery Leader to ensure backlog aligns to actual team capacity
• Respect and enforce WIP limits so the team is never overcommitted
• Prioritization Integration
• Represent the team during prioritization sessions
• Ensure RTB (Run-the-Business) items, enhancements, and strategic initiatives are prioritized together within the backlog
• Sprint & Iteration Leadership
• Lead backlog refinement, sprint planning, and iteration reviews
• Ensure team goals tie back to capability and enterprise priorities
• Lead scrum ceremonies, including facilitating ceremonies and promoting agile practices
• Execution Alignment
• Partner with the Technical Lead (TL) on delivery
• Make trade-off decisions daily if necessary to keep delivery aligned with priorities
• Coordinate dependencies with other teams and escalate blockers or capacity issues to Delivery Leaders
• Stakeholder Engagement
• A point of contact for business stakeholders
• Provide transparency into progress, risks, and delivery metrics
• Ensure feedback loops with Delivery Leaders, TPM and business users are fast and continuous in order to validate outcomes early
• Continuous Improvement & Metrics
• Capture learnings from retrospectives and incorporate them into future sprints
• Track delivery metrics: say/do ratio, cycle time, throughput
• Validate delivered stories/features against acceptance criteria and business outcomes
• Report progress and risks to TPM, Delivery Leader, and stakeholders

Role Partnerships in MDF

• With TPM: Translate capability-level priorities into backlog items; align roadmap to team execution
• With TL: Co-lead the team—TPO owns “what/why,” TL owns “how”
• With Delivery Leader: Balance team capacity, enforce WIP, and escalate systemic issues
• With Business Owner: Validate backlog items against business outcomes and secure timely feedback

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 5+ years of related work experience beyond degree