Technical Product Owner

About the role

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company — delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

This role reports to the National Manager, Technical Product Leadership and serves as the product manager and strategic liaison between business stakeholders, application teams, cloud engineering, information security, architecture, and platform engineering teams. A core responsibility is to define and execute the product vision, roadmap, and adoption strategy for Toyota's enterprise integration platforms, including API Management, Event Streaming, Entitlement Services, and Managed File Transfer solutions. The position drives platform modernization initiatives, enables self-service capabilities, improves developer experience, and ensures secure, scalable, and resilient integration services that support enterprise business outcomes. The role partners closely with engineering teams to translate business needs into actionable product requirements while balancing customer experience, operational excellence, security, compliance, and technical debt reduction. It also serves as the primary point of contact for platform customers, helping identify opportunities to improve onboarding experiences, streamline governance processes, increase platform adoption, and enhance reliability and observability across enterprise integration services.

Work authorization: Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, job flexibility benefits [also known as I-140 or Adjustment of Status portability], etc.) now or in the future.

Responsibilities

• Define and execute the strategic vision, roadmap, and product priorities for enterprise integration platforms, including API Gateway, Event Streaming, Entitlement Services, and Managed File Transfer solutions.
• Lead cross-functional initiatives involving business stakeholders, architecture, engineering, cloud infrastructure, information security, and operations teams to deliver platform capabilities that align with organizational objectives.
• Elicit, analyze, and prioritize business and technical requirements, translating them into product roadmaps, epics, features, and user stories for Agile delivery teams.
• Drive platform modernization efforts to migrate legacy integration solutions toward secure, cloud-native, scalable, and self-service architectures.
• Partner with engineering teams to deliver developer-centric capabilities that reduce onboarding complexity, improve operational efficiency, and accelerate time-to-market.
• Lead the creation and evolution of platform governance, standards, and best practices to ensure consistency, security, compliance, and operational excellence.
• Collaborate with information security and architecture teams to incorporate enterprise security controls, identity and access management, API security, encryption, and compliance requirements into platform solutions.
• Establish and monitor platform success metrics, adoption KPIs, reliability targets, customer satisfaction indicators, and operational performance measures.
• Engage directly with business domains and application teams to understand integration requirements, gather feedback, identify pain points, and prioritize platform investments based on customer value.
• Champion self-service capabilities, automation, and reusable integration patterns that improve developer productivity and reduce operational overhead.
• Drive platform observability and operational maturity initiatives through enhanced monitoring, alerting, incident management, and proactive risk mitigation.
• Facilitate stakeholder alignment, manage dependencies, communicate product strategy, and provide regular updates to leadership regarding roadmap progress, risks, and business outcomes.
• Influence strategic technology decisions while balancing immediate delivery needs, long-term platform sustainability, and organizational priorities.
• Utilize advanced written and verbal communication skills to convey complex technical concepts and business value to both technical and executive audiences.

Requirements

• Bachelor's degree in Analytics, Statistics, Finance, Accounting, Math, Computer Science, Economics, Engineering or similar analytical/STEM field.
• Minimum of 10+ years of relevant work experience.
• Demonstrated experience leading cross-functional projects.
• Experience with best practices for data science and data engineering.
• Project management and presentation skills including proposing strategic recommendations to management and clearly articulating technical concepts to non-technical audiences.
• Experience working directly with engineering teams in an agile environment to ensure that what is built matches your vision in the most effective way.
• Extensive professional experience with both Excel and PowerPoint.
• Practical experience with the uses, development and deployment of statistical models.
• Experience with and the ability to engage technical audiences on the working level and to translate for executive stakeholders.
• Experience with and the ability to apply business acumen to technical and analytical challenges — understanding how data, models, and processes directly influence business performance, risk exposure, and strategic goals.
• Must have the right to work in the United States without requiring Toyota sponsorship for immigration-related employment now or in the future.

Qualifications

• Experience in automotive, financial services, banking, insurance, or other highly regulated industries.
• Advanced degree in Business, Computer Science, Information Systems, Engineering, or a related field.
• Experience building and managing enterprise platform products, including API Management, Event Streaming, Identity and Access Management, Integration Platforms, or Managed File Transfer solutions.
• Experience leading cloud transformation initiatives and delivering cloud-native solutions on AWS, Azure, or other public cloud platforms.
• Knowledge of enterprise security, governance, and compliance frameworks, including IAM, OAuth, OpenID Connect, API security, data protection, and audit controls.
• Experience working with regulatory, risk, compliance, or cybersecurity stakeholders to implement secure-by-design platform capabilities.
• Familiarity with software architecture, microservices, event-driven architecture, and modern integration patterns.
• Experience with Agile product management practices, product discovery, roadmap planning, value stream management, and platform adoption strategies.
• Working knowledge of observability, monitoring, reliability engineering, and operational excellence practices.
• Experience with enterprise integration technologies such as MuleSoft, Kafka, AWS MSK, API Gateway, Okta, SailPoint, IBM Sterling, or similar products.
• Experience leveraging automation, Infrastructure as Code (IaC), self-service capabilities, and DevOps practices to improve developer experience and operational efficiency.
• Familiarity with analytics and reporting tools such as SQL, Power BI, Tableau, Grafana, Dynatrace, or similar platforms.