Technical Product Owner

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a global laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health worldwide.

About the Role

Corporate IT is seeking an experienced Technical Product Owner to support the next generation of AI-enabled product development and enterprise AI platforms. This role bridges traditional software delivery practices with emerging AI-driven development lifecycles, data science workflows, and generative AI capabilities. The Technical Product Owner will guide development teams while contributing to enterprise standards for AI-enabled product delivery and AI-driven development lifecycle practices.

The role partners closely with clinicians, medical experts, laboratorians, customers, developers, QA engineers, and data science teams to deliver enhanced clinical reporting capabilities, including patient-specific interpretations that support personalized healthcare and improved clinical decision-making. Collaboration across complex business and technical environments is required to deliver scalable, repeatable solutions aligned with Labcorp’s mission.

Location & Schedule

This position is based in Durham, NC. Applicants within 35 miles of Durham will follow a hybrid schedule, requiring a minimum of three in-office days per week. This is a full-time, exempt (salaried) position assigned to a First Shift schedule with standard business hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Work authorization: Permanent authorization to work in the United States without employer sponsorship is required. Sponsorship (including H-1B, OPT/CPT, EAD, or other temporary work authorization) is not available.

Responsibilities

• Lead one or more cross-functional development teams operating within a hybrid SDLC / AI-DLC delivery model.
• Facilitate meetings and decision-making throughout all phases of the product lifecycle, including discovery, experimentation, model iteration, and delivery.
• Guide the team’s transition from a standard SDLC approach to AI-DLC practices, including iterative discovery and continuous learning cycles.
• Coordinate release and solution management activities with Project Managers.
• Communicate project progress, risks, and mitigation plans to team members and leadership.
• Coordinate and oversee Agile ceremonies and artifacts, evolving them as needed to support AI-driven development workflows.
• Engage in product design and analysis of technical and AI-driven requirements, collaborating with engineering and data science teams.
• Oversee product documentation and ensure artifacts are structured and maintained to support AI-enabled development and traceability.
• Promote modern development practices, including Agile principles and emerging AI-DLC approaches.
• Collaborate with management, business users, developers, quality assurance teams, and data scientists.
• Conduct complex impact analysis across systems, data, and workflows.
• Contribute innovative and creative approaches to applying AI to improve product delivery and business outcomes.

Requirements

• High school diploma with 9+ years of experience as a Business Analyst supporting IT product or project development teams; or Associate degree with 7+ years of experience; or Bachelor’s degree.
• 5+ years of experience as a Business Analyst supporting IT product or project development teams.
• 3+ years of experience working within software development lifecycle (SDLC) frameworks, including Agile methodologies such as Scrum, Kanban, or similar.
• 3+ years of experience managing delivery activities utilizing Jira, Azure DevOps (TFS), or equivalent tools.

Preferred Qualifications

• Master’s degree with 3+ years of experience as a Business Analyst supporting IT product or project development teams.
• 1+ years of experience with AI-enabled development lifecycle (AI-DLC) concepts.
• 1+ years of experience adapting delivery tools and processes to support evolving delivery models, including AI-DLC.
• 1+ years of experience working in environments transitioning from traditional SDLC methodologies to emerging AI-enabled delivery models.

Skills

• Product Ownership & Delivery: Demonstrated experience facilitating meetings across multiple organizational levels, leading product discovery, experimentation, iterative learning, and delivery activities. Ability to support both traditional SDLC and emerging AI-DLC delivery models.
• Agile & Process Leadership: Exemplifies and promotes Agile values and principles while adapting practices to new delivery models. Ability to coordinate Agile ceremonies, manage delivery artifacts, and guide teams through organizational and process changes.
• Communication & Collaboration: Outstanding communication, facilitation, negotiation, and coaching skills. Ability to collaborate effectively with clinicians, medical experts, laboratorians, customers, developers, QA engineers, management, and data scientists. Ability to communicate with both technical and non-technical stakeholders.
• Innovation & Continuous Learning: Passionate user and learner of enterprise software solutions used to manage, organize, and improve operational processes. Interest in emerging technologies, AI-enabled development, and continuous process improvement. Ability to apply innovative and creative thinking to complex business and technology challenges.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including:

• Medical, dental, and vision coverage
• Life, short-term disability (STD), and long-term disability (LTD) insurance
• 401(k) retirement plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work less than 20 hours, casual, intern, and temporary employees are eligible to participate in the 401(k) Plan only. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.