Technical Product Manager

Key Responsibilities

• Partner with the VP of Product to define and refine product vision, roadmap, and strategic priorities
• Translate business objectives and customer needs into actionable product initiatives
• Balance innovation, scalability, and operational excellence in roadmap planning
• Define clear product outcomes and measurable success metrics (KPIs, adoption, engagement, performance, revenue impact)
• Own the end-to-end product lifecycle from discovery and requirements through release and iteration
• Write detailed product requirements documents (PRDs), user stories, and acceptance criteria
• Manage and prioritize the product backlog, balancing new feature development, client-driven enhancements, and technical debt
• Partner closely with engineering teams to clarify scope, remove blockers, and ensure on-time delivery
• Participate actively in sprint planning, grooming sessions, stand-ups, and retrospectives
• Participate in release testing, QA validation, and post-release monitoring to ensure product quality
• Support release management for updates, enhancements, and new feature rollouts
• Champion intuitive, efficient, and scalable user experiences across the platform
• Collaborate with design and engineering to refine workflows and reduce friction
• Advocate for usability best practices within recruiting and CRM workflows
• Use customer feedback, data, and usage analytics to inform UX improvements
• Work closely with development teams across React (front-end) and Ruby (back-end) environments
• Contribute to API and integration strategy, including third-party systems
• Help prioritize and address technical debt while maintaining development velocity
• Understand system architecture well enough to make informed trade-off decisions
• Serve as the primary product liaison to Client Delivery and Implementation teams
• Translate real-world client implementation challenges into scalable product improvements
• Support complex integration projects and enterprise client requirements
• Align stakeholders across Product, Engineering, Sales, and Customer Success

Skills & Competencies

• Player/coach mentality — comfortable setting strategy while actively executing
• Strong technical fluency; able to engage deeply with engineers on implementation details
• Data-driven decision maker with a focus on measurable outcomes
• Exceptional collaboration and communication skills
• Strong prioritization and stakeholder management abilities
• Customer-obsessed with a strong user experience mindset
• Comfortable operating in fast-moving, evolving environments

Benefits

• Unlimited paid time off
• 2, 1-week shutdowns per year
• Paid holidays
• Company paid medical, dental & vision insurance