Technical Product Manager

About the role

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis' Service Transformation approach helps 'shrink the core' through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis' core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Requirements

• Minimum 3 years of experience in a scrum master/TPO role
• Familiarity with software development
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills
• Degree in Computer Science, Business or similar field
• Scrum master certification is a plus

Responsibilities

• Manage each project’s scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e.g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Responsible for innovation and end-to-end launch of products
• Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
• Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
• Turn data insights into products with actionable outcomes to the ultimate customer
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
• Develop and own the product roadmap
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
• Lead the product functional design process based on an intimate knowledge of the users and technology
• Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment