Technical Product Manager

About the role

We are seeking a technically strong, commercially minded Technical Product Manager to help shape, launch, and support Lennox Commercial HVAC products, with a primary focus on rooftop units, split systems, and/or unit heater product lines. This role sits at the intersection of product management, engineering, sales, marketing, training, and customer support.

Responsibilities

• Partner with Product Managers, Engineering, Sales, Marketing, Training, and Customer Support to define product needs, customer problems, and business opportunities across assigned commercial HVAC product lines, including rooftop units, split systems, and/or unit heaters.
• Translate market requirements, voice-of-customer feedback, regulatory changes, application needs, and technical constraints into clear product requirements, feature priorities, and acceptance criteria.
• Support roadmap planning by assessing customer value, technical feasibility, competitive differentiation, business impact, and launch readiness.
• Participate in product reviews, design discussions, competitive assessments, and portfolio planning to ensure product decisions are grounded in technical accuracy and market relevance.
• Serve as a technical product owner for assigned product areas, helping connect engineering detail with customer value, sales positioning, and commercial execution.
• Develop and maintain product launch materials, application guidance, technical selling tools, product comparison content, training materials, FAQs, and other collateral used by internal teams, channel partners, and customers.
• Translate complex engineering concepts, performance data, controls functionality, application requirements, and regulatory considerations into clear, practical, customer-focused messaging.
• Work with Engineering and Product Management to ensure all technical content is accurate, current, differentiated, and aligned with product strategy.
• Lead technical launch readiness activities for assigned products, ensuring Sales, Training, Customer Support, Marketing, and channel partners are equipped to explain, position, and support new product introductions.
• Partner with the Training team to develop annual product training priorities based on business needs, product launches, field feedback, and technical knowledge gaps.
• Support delivery of product training through presentations, webinars, product demonstrations, customer sessions, and internal enablement events.
• Establish feedback loops and practical KPIs to improve training effectiveness, content quality, field adoption, and customer understanding.
• Stay current on commercial HVAC technologies, applications, codes, standards, regulations, customer needs, and competitive offerings.
• Gather and synthesize input from customers, sales teams, service teams, engineering, and market data to identify product gaps, risks, and opportunities.
• Build market-aligned technical narratives that strengthen product positioning, competitive differentiation, and customer confidence.
• Participate in industry events, customer meetings, and internal technical forums to maintain product expertise and represent the voice of the customer.

Requirements

• Bachelor’s degree in Engineering, Business, Technical Communications, or a related field; technical degree or equivalent HVAC industry experience preferred.
• 5+ years of experience in product management, technical product management, engineering, application support, technical marketing, product training, or a related commercial HVAC role.
• Working knowledge of commercial HVAC systems, applications, controls, product performance, and customer use cases.
• Demonstrated ability to translate customer needs and technical information into product requirements, launch plans, training content, and sales enablement tools.
• Strong communication, presentation, analytical, and project management skills with the ability to influence cross-functional teams.
• Self-motivated, detail-oriented, and comfortable operating in a fast-paced environment with shifting priorities and ambiguity.

Qualifications

• Technical curiosity and the ability to quickly understand HVAC products, applications, controls, customer problems, and competitive dynamics.
• A product mindset focused on customer value, business impact, adoption, and continuous improvement.
• Ability to connect engineering detail with practical field application, sales messaging, and customer-facing value propositions.
• Strong analytical and problem-solving skills, with a data-driven approach to prioritization, trade-off decisions, and product recommendations.
• Confidence working across functions and levels, including Engineering, Sales, Marketing, Training, Customer Support, and leadership stakeholders.

Skills

• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience with product management methodologies and tools.
• Knowledge of commercial HVAC systems and applications.

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• Up to 12 days paid time off
• Up to 2 paid well-being days
• Up to 1 paid volunteer day
• Up to 12 paid holidays
• Up to 3 floating holidays per year

Pay

This is a salaried exempt role. The starting salary range for this role and market is between $112,000 - $147,000 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Schedule

N/A (Schedule details not specified)