Technical Product Manager

About the role

We are seeking a Technical Product Manager to lead the data lifecycle for our device intelligence platform. The role involves defining how users interact with Fingerprint’s device data, managing dependencies across teams, and communicating trade-offs to stakeholders.

Responsibilities

• Define and prioritize the roadmap for Analytics Dashboard, Server APIs, and MCP experiences
• Translate customer feedback and internal needs into actionable items
• Manage dependencies across engineering, PMM, and customer success teams
• Communicate trade-offs to stakeholders at all levels
• Coordinate with product marketing to plan and execute launches
• Own documentation updates and help drive internal- and customer-facing training materials and best practices content

Requirements

• Education: Bachelor's Degree in any discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: 3+ years of product management experience, ideally on an existing product incorporating both dashboard and API experiences through a growth or scaling phase.
• Technical fluency and developer experience: Enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated.
• Stakeholder navigation: Experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority.
• Customer focus: Demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data.
• Data fluency: Experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise.
• Roadmap ownership: Experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands.
• Go-to-market partnership: Experience working with sales and marketing on launches, pricing inputs, and positioning, and understanding how product decisions affect the commercial motion.
• Documentation: Experience owning documentation updates, migration guides, and operational runbooks for your area of expertise, working with product marketing and customer experience to ensure releases are usable end-to-end with clear communication and rollout plans.

Background Specific to the Data Capture-to-Insights Role

• Drive the roadmap for device data collection through our JS Agent, defining instrumentation contracts, managing schema evolution, and ensuring reliable delivery to our Server APIs.
• Own the complete program across ingestion, storage, and processing, working closely with engineering to balance reliability, cost, and scale.
• Partner with product and design to define what users can see and do with their device data.

Big Data Pipelines

• Deep understanding of big data pipelines and the collection, storage, and query requirements that shape product decisions at scale.
• Experience as a PM on data analytics products. Experience with identity, anti-fraud, or data intelligence platforms is a strong plus.
• Experience with event-level data APIs: Understanding APIs as a query and retrieval layer over high-volume behavioral or identity event streams, including filtering by visitor, time range, and metadata flags.
• API-as-data-product thinking: Reasoning about what query capabilities and payload fields matter to enterprise customers, how downstream analytics pipelines consume structured event data, and where API design decisions create long-term friction or stickiness.

Server-Side API and JS Agent Fluency at Scale

• Familiarity with JavaScript data collection mechanisms, rate limiting, latency considerations, regional data residency, authentication patterns, and pagination as product constraints, not just engineering concerns.

Pay

Cash base compensation range for this role is $126,000 - $170,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

Schedule

We are a globally dispersed, 100% remote company. No relocation assistance is provided.

Benefits

We offer a comprehensive benefits package including health insurance, retirement savings plans, and paid time off. We also provide opportunities for professional development and community engagement.

Skills

• Technical fluency and developer experience
• Stakeholder navigation
• Customer focus
• Data fluency
• Roadmap ownership
• Go-to-market partnership
• Documentation
• Big data pipelines
• Server-side API and JS Agent fluency at scale

Qualifications

• Education: Bachelor's Degree in any discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: 3+ years of product management experience, ideally on an existing product incorporating both dashboard and API experiences through a growth or scaling phase.
• Technical fluency and developer experience: Enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated.
• Stakeholder navigation: Experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority.
• Customer focus: Demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data.
• Data fluency: Experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise.
• Roadmap ownership: Experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands.
• Go-to-market partnership: Experience working with sales and marketing on launches, pricing inputs, and positioning, and understanding how product decisions affect the commercial motion.
• Documentation: Experience owning documentation updates, migration guides, and operational runbooks for your area of expertise, working with product marketing and customer experience to ensure releases are usable end-to-end with clear communication and rollout plans.