Technical Product Manager

Job Responsibilities

• Develop and manage product roadmaps, prioritization frameworks, and release plans for internally developed software platforms and systems, balancing operational needs, modernization efforts, system reliability, scalability, and enhancement requests.
• Translate business requirements, operational needs, user feedback, and technical priorities into clear product specifications, user stories, and acceptance criteria.
• Collaborate closely with engineering leadership to understand system architecture, technical constraints, dependencies, and modernization opportunities while ensuring solutions remain feasible and sustainable.
• Lead discovery efforts by analyzing workflows, identifying system gaps, evaluating operational inefficiencies, and recommending both functional enhancements and platform improvements.
• Facilitate planning and delivery processes that support a hybrid development environment, balancing long-term platform initiatives, operational priorities, and business-driven timelines while adapting to seasonal and event-driven organizational needs.
• Own implementation and rollout activities, including communication, documentation, and training support.
• Partner with stakeholders across operations, engineering, and analytics to ensure alignment with organizational objectives.

Qualifications

• Strong understanding of software products and technical systems, including the ability to engage in discussions around system architecture, integrations, data flows, technical debt, scalability, reliability.
• Demonstrated ability to partner effectively with senior engineering and business leaders to prioritize technical investments and platform improvements.
• Experience partnering closely with engineering teams in Agile, hybrid, or iterative delivery environments, including using tools such as Jira or Azure DevOps.
• Proficiency in using data and metrics to inform prioritization and product decisions.
• Experience managing internal business systems or enterprise platforms, including balancing operational support, modernization initiatives, and enhancement requests within a shared roadmap.
• Familiarity with analytics, reporting, or data platform initiatives.