Technical Product Manager
Where Human Connection Fuels Possibility
At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully.
The Role
The Technical Product Manager will help shape and evolve the Retail Performance Platform (RPP), Maritz’s next-generation, cloud-native platform designed to power incentive, recognition, and engagement programs at enterprise scale. RPP consolidates complex retail performance initiatives into a single, configurable platform that supports multiple brands, programs, and user communities through modern architecture and shared capabilities. Built with a client-first mindset, RPP combines program administration, participant engagement, communications, and performance analytics into seamless digital experiences.
What You'll Be Doing
40% - PRODUCT MANAGEMENT: Oversees one or more technology products. Communicates details of development efforts to internal stakeholders as well as clients as needed. Creates and maintains a product roadmap based on market insight, user feedback, analysis, customer trends and competitive research. Establish & maintain long-term relationships with key stakeholders to understand their technical needs as well as their individual business.
10% - PRESALES & CLIENT SOLUTION SUPPORT: Partners with Sales, Client Success, and solution teams to support presales activities. Participates in client discovery discussions, validates product fit and technical feasibility, contributes to solution design and scope definition, and supports RFP responses, demos, and client presentations. Ensures product capabilities and roadmap commitments are accurately represented and aligned with delivery realities.
50% - PRODUCT PRIORITIZATION: Works with key technical and business stakeholders to determine project prioritization for technical products that align with key business strategies. Prioritize enhancement and lifecycle management, work with the development teams to drive business value and operational efficiencies. Collaborates with technical architects, developers, business analysts, project managers to develop and improve processes. Work with technical managers to determine appropriate staffing needs. Present product enhancements, status and recommendations to the governance team.
Requirements
Bachelor degree or equivalent experience required.
Capacity to analyze and understand product solutions to create and manage product roadmaps.
Ability to become a subject matter expert around technology products.
Ability to work with both business and technical associates in a cross-functional environment to develop a common goal or vision.
Desire to innovate – develop new ideas independently and with a team and execute with minimal direction.
Professional demeanor, including verbal and written communication skills for effective interface with all levels of the organization as well as with clients.
Ability to manage multiple projects simultaneously, while meeting regular deadlines.
Qualifications
Experience in product management, preferably in a technology or software company.
Strong understanding of cloud-native technologies and platforms.
Excellent communication and interpersonal skills.
Experience in presales and client support.
Ability to prioritize and manage multiple tasks and projects.
Benefits
We offer a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
To learn more about our benefits, visit: www.MaritzBenefits.com.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.