Technical Product Manager

About the role

The Technical Product Manager will drive the execution and evolution of Catalyst, BigCommerce's next-generation storefront architecture powered by Next.js, React, and the Storefront GraphQL API. This role requires hands-on fluency with modern front-end technologies and a strong understanding of GraphQL API design.

Responsibilities

• Own the roadmap for your assigned product lanes and contribute to the broader Catalyst strategy alongside senior product leadership.
• Define the vision for the product experience through sketches, mockups, prototypes, and written documentation.
• Prioritize the execution path within your areas by making smart trade-offs between developer experience improvements, feature support, hosting infrastructure, and architectural modernization.
• Contribute to the modernization of adjacent product areas into native, API-first implementations within the Catalyst framework.
• Drive the Native Hosting product from alpha through GA, including CLI experience, deployment architecture, custom domain assignment, usage metering, and pricing.
• Support monetization strategy and product growth drivers for Native Hosting and the broader Catalyst ecosystem.
• Track KPIs and monitor performance against goals, including live storefronts, GMV, churn rate, reported bugs, MRR, and partner sentiment.
• Understand and monitor the competitive landscape, including Shopify Hydrogen, Vercel Commerce, and the broader composable commerce ecosystem.
• Build dashboards, living reports, and automations to make metrics self-serve and scale your time.
• Identify potential issues early and help develop contingency plans.
• Ensure APIs, SDKs, and documentation are structured so that AI coding agents can build on the platform effectively.
• Champion developer experience as a primary competitive advantage, targeting fast time to live storefront.
• Design documentation that serves both human developers and AI agents effectively.
• Support a thriving developer community through authentic engagement, technical content, and ecosystem partnerships.

Requirements

• 3+ years of technical product management experience, with at least 1 year focused on developer platforms, SDKs, APIs, or framework-level products.
• Solid understanding of GraphQL API design — schema modeling, query patterns, and the tradeoffs of exposing platform capabilities through a public API surface.
• Familiarity with edge computing platforms, serverless architecture, or infrastructure products — ideally Cloudflare Workers, Durable Objects, KV, and R2.
• Experience contributing to complex, multi-team technical initiatives from concept through execution.
• A pragmatic, iterative approach to execution: you break ambiguous problems into concrete deliverables with clear exit criteria.
• Comfort operating at the intersection of engineering, design, and go-to-market — you can write a technical RFC in the morning and a sales enablement brief in the afternoon.
• Excellent written communication. Concise, precise, and high-signal. You'll be authoring developer documentation, strategy docs, roadmap materials, and release notes.

Qualifications

• Exposure to pricing, packaging, and go-to-market strategy for technical products — not just feature specs.
• Familiarity with ecommerce platforms, headless commerce, or composable architecture patterns.
• Experience building or using developer CLI tools and scaffolding workflows.
• Background in developer relations, developer experience, or open-source product management.
• Understanding of OAuth 2.0, JWT, and modern API security patterns.
• Experience with API monetization and usage-based pricing models.

Skills

• Hands-on fluency with modern front-end web technology: TypeScript, React, Next.js (App Router, RSC, streaming), and Node.js.
• Pragmatic, iterative approach to execution.
• Comfort operating at the intersection of engineering, design, and go-to-market.
• Excellent written communication.
• Understanding of OAuth 2.0, JWT, and modern API security patterns.
• Experience with API monetization and usage-based pricing models.

Benefits

Commerce offers a comprehensive benefits package including health insurance, retirement savings plans, paid time off, and more. We also provide opportunities for professional development and a supportive, inclusive workplace culture.

Pay

The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications, and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Schedule

This role can be fully remote but there is a preference for on-site/hybrid in Austin, TX or Atlanta, GA. For candidates based in Austin, TX or Atlanta, GA this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration.