Technical Product Manager
1-800 Contacts · Draper, UT · 1 wk ago
HybridMarketingFull-time
Current openings at 1-800 Contacts
About the role
Join our dynamic team of professionals dedicated to providing exceptional customer service. We are seeking individuals who are passionate about helping customers find the products they need.
Responsibilities
- Handle inbound calls from customers in a professional manner
- Provide accurate product information and assist customers with their queries
- Process orders and ensure timely delivery
- Respond to emails and social media inquiries
- Contribute to maintaining high standards of customer satisfaction
Requirements
- Excellent communication skills
- Customer service experience preferred but not required
- Ability to work independently and manage time effectively
- Basic computer literacy including email and internet navigation
Qualifications
- High school diploma or equivalent
- Proficiency in Microsoft Office Suite
Skills
- Strong problem-solving abilities
- Attention to detail
- Positive attitude
Benefits
- Competitive compensation package
- Flexible schedule options
- Professional development opportunities
- Employee discounts on products
Pay
Compensation is commensurate with experience.
Schedule
Flexible scheduling available to accommodate your needs.
Note: This position may involve evening and weekend work.
Benefits
- Health insurance
- 401(k) retirement plan
- Employee assistance program
Equal opportunity employer