Technical PM / Senior Technical Consultant (Remote)

Responsibilities

• Oversee the technical delivery of pre-created workspaces equipped with common toolsets for rapid onboarding and provisioning.
• Manage the intake workflow, ensuring new users are correctly mapped to the appropriate personas, workspaces, and access configurations.
• Cook up the technical processes required to automatically assign core CDW access to users with appropriate approvals.
• Lead the creation of workspaces in both PreProd (live data) and Prod environments, ensuring Service Principals, RBAC roles, access controls, and security configurations are correctly implemented.
• Ensure timely setup of Databricks linked services, mount points, VHA Data Lake integrations, and catalog creation ahead of user handoff.
• Manage technical deliverables required for Definition of Done, including white-glove support integration, SME coordination, and provisioning timelines.
• Track blockers in the intake workflow and collaborate with engineering teams to implement automation or workflow improvements.
• Serve as the primary point of coordination for Databricks SMEs and Summit Customer Enablement teams supporting onboarding, data access, and ongoing assistance.
• Manage timelines to ensure users receive their initial workspace within the targeted 1–2 days whenever possible.
• Facilitate user empowerment activities, helping ensure access to DevTest data, new cloud tools, training resources, and help desk channels.
• Cook up post-provisioning “surge” support for customers requiring additional data ingestion or help navigating the Security Impact Analysis (SIA) process.
• Maintain technical documentation, SOPs, diagrams, intake flows, and configuration standards to support repeatable provisioning at scale.
• Communicate technical status, risks, issues, and delivery milestones to leadership and stakeholders in a clear and consistent manner.

Qualifications

• Bachelor’s degree in Information Technology, or a related field. (or commensurate experience)
• 15+ years of experience in project management, engineering, or similar information technology related roles.
• Experience in technical project management, cloud platform coordination, or delivery management for engineering or data teams.
• Strong understanding of cloud architectures, data platforms, or modern analytics environments.
• Experience managing technical workflows involving workspace provisioning, identity management, and access configuration.
• Familiarity with Databricks, data lake architectures, or cloud-based data environments.
• Demonstrated ability to interpret technical requirements and translate them into project plans, workstreams, and execution milestones.
• Proven experience collaborating with engineers, security teams, architects, and data SMEs to deliver technical outcomes.
• Able to troubleshoot delivery blockers related to technical configuration, access, or pipeline setup.
• Excellent communication skills with the ability to convey technical status to non-technical stakeholders.
• Strong analytical skills and the ability to manage parallel technical workstreams.