Technical Operations Supervisor

About the role

Lead and develop field technicians to deliver exceptional service in non-urban markets across 16 states. Oversee high-speed internet, fiber, TV, and voice operations.

Responsibilities

• Troubleshoot and resolve system issues, ensuring top-quality performance
• Oversee daily operations, budgets, and compliance with FCC standards
• Build strong relationships with local communities and authorities
• Foster a culture of safety and growth

Requirements

• 5+ years of supervisory experience in cable, broadband, or a related field
• Strong technical knowledge of system operations and evolving technologies
• Hands-on leadership style and problem-solving skills
• Ability to lift 75 lbs. and work in the field as needed

Benefits

• Comprehensive medical, dental, and vision options with 100% preventive care coverage
• Company-paid life insurance and disability coverage, with voluntary buy-up options
• 401(k) with company match
• Wellness rewards up to $500/year for completing checkups and screenings
• Pet insurance, identity theft protection, legal assistance, and more
• Free 24/7 telemedicine and virtual counseling for you and your family
• Leadership development, professional sales training, and ongoing learning opportunities