Technical Operations Supervisor

About the role

Lead and develop field technicians to deliver exceptional service, troubleshoot and resolve system issues, ensure top-quality performance, oversee daily operations, budgets, and compliance with FCC standards, build strong relationships with local communities and authorities, and foster a culture of safety and growth.

Requirements

• 5+ years of supervisory experience in cable, broadband, or a related field
• Strong technical knowledge of system operations and evolving technologies
• Hands-on leadership style and problem-solving skills
• Ability to lift 75 lbs. and work in the field as needed

Benefits

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
• Company-paid life insurance & disability coverage, with voluntary buy-up options
• 401(k) with Company Match – Competitive retirement plan and employer matching contributions
• Wellness Rewards – Earn up to $500/year for completing checkups & screenings
• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
• Free 24/7 telemedicine & virtual counseling for you and your family
• Growth Opportunities – Leadership development, professional sales training & ongoing learning