Jobs · Customer Service · New Hampshire

Technical Operations and Support Specialist

On-siteCustomer ServiceFull-time

Responsibilities

  • Responsible for logistics and operations for our electronics manufacturing training kits, tools and supplies.
  • Work on continuous improvement for how we deliver our kits, tools and supplies across North America.
  • Be on point to open new locations across North America, fit new classrooms with tools and supplies by leveraging local teams and outside contractors as needed.
  • Be a great team member - Develop relationships and be the go to person for our Instructors and broader teams.
  • Maintain and exceed targets - Track progress and results and work towards well defined targets for quality and consistency of results.
  • Learn and develop new skills - Stay abreast of industry trends, new equipment, new tools, best practices, and efficiency of operations for EPTAC.

Requirements

  • 3+ years experience in electronics manufacturing industry
  • Vocational or Bachelor’s degree or equivalent
  • Excellent ability to manage and build relationships
  • Demonstrated ability to meet and exceed goals
  • Practical, quick and hands on approach to problems
  • Unrelenting drive to understand and meet customer needs (both external and internal)
  • Familiarity with asset management and warehouse management systems

About EPTAC

EPTAC is the leader in Electronics Manufacturing Training and Certification in North America with 24 locations. Our headquarters is in Salem, NH. We are a dedicated team of hard working employees with a strong culture and enjoy working in a modern and positive environment. EPTAC benefits include health care, paid time off, retirement savings and professional development.

Pay

TBD

Schedule

TBD

Benefits

TBD

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