Technical Marketing Program Coordinator (6230)

Responsibilities

• Lead end-to-end coordination and delivery of strategic AI initiatives, managing project schedules, milestones, dependencies, and risks to ensure successful execution.
• Cook up cross-functional collaboration between business stakeholders and technical teams by gathering, documenting, and communicating project requirements.
• Develop and maintain project plans, status reports, and governance documentation to provide clear visibility into project progress, risks, and action items.
• Define and manage content and data requirements needed to support AI-powered solutions, ensuring deliverables are complete, validated, and delivered on schedule.
• Create, organize, and maintain technical documentation and structured content, including markdown documentation and project resources.
• Facilitate governance activities by organizing meetings, preparing agendas, tracking action items, and ensuring accountability across multiple workstreams.
• Identify project risks, blockers, and dependencies early, proactively developing mitigation plans to keep initiatives moving forward.
• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Requirements

• Proven experience coordinating technical projects or programs within technology, product, or marketing organizations.
• Demonstrated experience managing cross-functional project delivery across technical and business teams.
• Technical fluency with AI concepts, agent-based solutions, data pipelines, and system integrations sufficient to communicate requirements and coordinate delivery.
• Experience creating and maintaining project plans, managing dependencies, mitigating risks, and tracking deliverables.
• Experience developing and maintaining technical documentation, including structured content and markdown files.
• Strong stakeholder management skills with the ability to communicate effectively across technical and non-technical audiences.
• Excellent organizational, prioritization, and project management skills in fast-paced environments.

Skills

• Experience supporting AI, machine learning, or generative AI initiatives.
• Familiarity with agentic AI concepts, orchestration platforms, or large language model (LLM) technologies.
• Experience working in marketing technology, content operations, or product management support roles.
• Experience supporting governance committees, steering committees, or project portfolio management.
• Experience coordinating projects involving both technical and marketing stakeholders.

Qualifications

• Bachelor's degree in Business, Marketing, Computer Science, Information Systems, Communications, or a related field, or equivalent work experience required.

Benefits

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.