Technical IT Project Manager & Business/Techn

This is a hybrid role accountable for delivering IT projects end-to-end — from requirements definition through successful deployment and adoption. The individual will combine project management discipline, agile facilitation, technical expertise, and business analysis skills to deliver enterprise-level technology initiatives.

Responsibilities

• Manage and deliver IT projects end-to-end — from initiation and planning through execution, testing, and implementation.
• Develop and maintain detailed project plans, delivery schedules, risk registers, and stakeholder communications.
• Coordinate activities across business, technical, and vendor teams to ensure scope, timeline, and quality objectives are met.
• Track and report progress through Smartsheet, Jira, and IT PMO/Portfolio dashboards.
• Manage dependencies, scope changes, and issue resolution throughout the project lifecycle.
• Facilitate Agile delivery activities, including sprint planning, backlog refinement, reviews, retrospectives, and coordination of delivery priorities, as applicable.
• Foster a culture of collaboration, continuous improvement, and transparency.
• Identify delivery impediments and proactively drive resolution across teams.
• Partner with business owners to elicit, document, and validate business requirements and process flows.
• Translate business needs into clear functional and technical requirements, user stories, acceptance criteria, and related documentation in JIRA.
• Conduct impact analysis, data flow mapping, and feasibility assessments for new functionality or regulatory updates.
• Collaborate with architects, developers, and technical leads to ensure requirements are understood and proposed solutions align with architecture and integration strategy.
• Support User Acceptance Testing (UAT) coordination, track identified defects and issues through resolution.
• Engage with Product Owners, SMEs, and cross-functional leaders to align requirements, priorities, and delivery outcomes.
• Communicate effectively across business and technical audiences to ensure shared understanding and accountability.
• Build strong relationships with both internal teams and external vendors to drive collaboration and solution delivery.
• Maintain accurate and up-to-date documentation, including user stories, requirements, test cases, and release notes.
• Use Jira and Lucidchart for backlog management, progress tracking, reporting, and visualization of workflows and dependencies.
• Contribute to continuous improvement of IT PMO/Portfolio templates, processes, and agile delivery practices.
• Provide light post-production support, including issue triage, defect coordination, and root cause analysis.
• Support implementation readiness, deployment coordination, and transition to operational support.
• Perform other job-related duties as assigned.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Administration, or a related field.
• 7+ years of combined experience managing enterprise technology projects and performing business and/or technical analysis.
• Demonstrated experience leading Agile, Waterfall, or hybrid technology delivery methodologies in an enterprise environment.
• Experience gathering and documenting business requirements, functional requirements, user stories, and acceptance criteria.
• Experience with Salesforce, Workday, MDM, data integration, cloud, or comparable enterprise platforms is highly preferred.
• Working knowledge of APIs, system integrations, data pipelines, and cloud infrastructure such as Azure or AWS.
• PMP, PMI-ACP, CSM, SAFe, CBAP, or a comparable project management, Agile, or business analysis certification is preferred.

Skills

• Proven experience managing and delivering complex IT projects end-to-end.
• Strong command of Agile and Scrum frameworks; able to balance agile delivery with enterprise governance.
• Solid technical foundation in enterprise platforms and integrations, including Salesforce, Workday, MDM, DataLake, cloud platforms, Azure, and related technologies.
• Excellent analytical, documentation, and communication skills.
• Ability to translate business needs into clear functional and technical requirements and communicate technical concepts effectively to business stakeholders.
• Proficiency with Jira, Smartsheet, Confluence, Lucidchart, MS Project, and Excel.
• Strong organizational and facilitation skills with a focus on accountability and delivery.
• Collaborative mindset with the ability to influence without authority.

Pay

Based on a variety of factors in accordance with applicable law including the successful candidate’s relevant experience, skills, knowledge, and experience.

Location: Fully Remote