Technical Infrastructure Program Manager, Infrastructure Capacity Management
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.
AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS.
A TIPM II is responsible for managing a small or existing infrastructure technology program, successfully delivering infrastructure builds that may require modification from defined templates to meet program goals. You work independently, seeking guidance as needed.
Key job responsibilities
Program Management
- Manage difficult and/or cross-functional infrastructure builds/goals
- Work with multiple teams if program goals require it
- Partner with vendors, customers, partner teams, and engineering teams
- Own program communication and status updates
Technical Execution
- Capable of adapting infrastructure builds to varying scenarios
- Interpret how dependencies of infrastructure builds interact
- Spot integration risks and ask the right technical questions to ensure appropriate trade-offs
- Deep dive and define infrastructure requirements and dependencies for mature technical products
Strategic Work
- Understand business problems, workflows, technologies, automation/tools, and interdependencies
- Partner with technical managers to secure resources, set project priorities, milestones, and drive delivery
- Write PR/FAQs, support OP1-2 efforts, and create strategic program documentation
- Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately
Scope and Influence
- Works across teams
- Influences customers, roadmap priorities, decisions, and engineering processes
- May influence external entity interactions
- Advises managers (up to 3 tiers above your level)
A day in the life
You'll begin your day connecting with international teams to align on supply chain priorities. Throughout the day, you'll analyze supply chain data, identify trends, and create recommendations for process improvements. You'll facilitate collaborative sessions with partners to develop innovative solutions and participate in strategic planning discussions that influence our global infrastructure growth.
Qualifications
Basic qualifications
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
- Bachelor's degree in Engineering, Math, Business, Supply Chain or other related quantitative discipline
Preferred qualifications
- Experience creating, iterating, and improving end-to-end operations
- Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
- 3+ years professional experience (in high technology or consumer electronics)
- MBA or advanced degree in engineering, operations research, mathematics or other quantitative disciplines
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments and restricted stock units (RSUs)
Pay
- USA, VA, Arlington: 127,100.00 - 171,900.00 USD annually
- USA, VA, Herndon: 127,100.00 - 171,900.00 USD annually
- USA, WA, Seattle: 127,100.00 - 171,900.00 USD annually
Final compensation will be determined based on factors including experience, qualifications, and location.
This response is AI-generated, for reference only.