Technical Infrastructure Program Manager, GCID-FD

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're looking for a highly motivated, technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD-TIPM) to help develop and scale one of the world's largest and most complex networks.

The FD-TIPM is responsible for managing highly technical, cost efficient, and fast paced communication construction project schedules to keep pace with and enable AWS Network growth. This role will manage a program overseeing design reviews across our rapidly expanding global data center portfolio, with anticipated growth of 33% year over year.

Responsibilities

• Drive the implementation of large-scale fiber deployments on a global scale
• Collaborate with Stakeholder teams to gather fiber deployment requirements
• Develop and Maintain Process Documentation
• Program Manage pre-terminated fiber cable process from Intake, Engineering, Business Development, Material Acquisition, Deployment and Closeout
• Provide Deployment support for projects, augmenting the local region TIPM across the globe
• Create and maintain performance dashboards and KPIs to measure program effectiveness
• Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics
• Drive process improvements through data analysis and stakeholder feedback
• Lead regular executive updates and cross-functional team communications
• Manage program budget and resource allocation across global regions

Note: This role requires 60-75% travel.

Requirements

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds

Qualifications

• Bachelor's degree in Engineering, Construction Management or equivalent experience
• 5+ years of experience in technical program management
• 3+ years of experience with data center or telecommunications infrastructure
• Strong understanding of fiber optic infrastructure design and construction
• Strong understanding of pre-terminated fiber technology and installation of pre-terminated fibers in an Outside Plant Environment
• Knowledge of Civil Design of Telecommunications Infrastructure
• Experience managing cross-functional and geographically distributed teams
• Experience managing vendor relationships
• Demonstrated ability to develop and track technical program KPIs
• Excellence in stakeholder management and executive communication
• Experience working across multiple global regions and time zones
• PMP Certification

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is $127,100.00 - $171,900.00 USD annually, depending on location. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

This role requires 60-75% travel.