Technical Implementation Project Manager

About HubSync: HubSync is a fast-growing SaaS company revolutionizing how top accounting firms manage their client engagement processes. Our cloud-based platform streamlines workflows and automates complex tasks, empowering firms to deliver exceptional client experiences while increasing efficiency. As we continue to scale, we're looking for passionate team members who thrive in a fast-paced, collaborative environment. About the Role: We’re looking for a Technical Integration Project Manager to play a critical role in our customer implementation process. This person will be the bridge between our customers and internal teams (Customer Success and Development), ensuring a smooth and successful setup of both out-of-the-box and custom software integrations. This is a hands-on, customer-facing role ideal for someone who is technically adept, a natural problem-solver, and thrives on driving projects to completion. Key Responsibilities: Serve as the primary point of contact for managing software integrations during the customer onboarding processPartner with Customer Success Managers and Developers to scope, plan, and deliver integration projects on time and within scopeUnderstand customer systems and processes to ensure seamless integration with HubSync's platformLead technical discovery calls to gather integration requirements and translate them into technical documentationCoordinate internal and external resources, set timelines, and communicate progress clearly to stakeholdersManage and troubleshoot technical integration issues, escalating as neededDocument integration processes and maintain knowledge base content for internal and customer useContinuously improve integration workflows and identify opportunities for automation or standardization Qualifications: 3+ years of experience in project management, technical account management, or software implementation, ideally within a SaaS environmentExperience with system integrations using APIs, SSO, data exchange formats (e.g., JSON, XML), and platforms like Azure, or other ERP/CRM systemsStrong understanding of software development lifecycles and Agile methodologiesExcellent communication and interpersonal skills - you’re comfortable interfacing with both technical and non-technical stakeholdersHighly organized with the ability to manage multiple projects and prioritiesSelf-starter with a problem-solving mindset and comfort working in a fast-paced, early-stage startup environmentPMP or similar certification is a plus Why HubSync? Competitive salary and benefits packagePaid PTO, healthcare, retirement, life insurance, and disability coverageCompany-sponsored retreats and eventsGrowth opportunities in a dynamic startup environmentA collaborative, mission-driven team focused on innovation “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, s ex, s exual orientation, gender identity, national origin, veteran or disability status.”