Technical Implementation Program Manager

About the role

This person will independently own the customer lifecycle across multiple use cases: Discovery: clarify workflow + data sources + triggers + required writebacks; define architecture & scope. Ingestion enablement: guide customer teams to stand up cohort feeds / triggers (SQL extracts, HL7, Bulk FHIR, etc.). Data integrity: validate end-to-end flow and reconcile against Epic/ancillary systems. Runtime enablement: install/configure Epic on FHIR app (OAuth2 background user, security points, etc.); guide SMART on FHIR where relevant. Writebacks: implement best writeback channel per use case (FHIR create APIs, HL7 Z-segments, portal APIs, SMART workflows). Execution: build and enforce plan, manage risks/dependencies, drive internal engineering + customer IT to hit deadlines through go-live + hypercare.

Required Skills

• Why Bunkerhill EHR + interoperability integration depth
• Proven delivery experience integrating with EHRs (ideally Epic Systems) and/or major health-system IT environments.
• Hands-on fluency across HL7 v2, FHIR R4, OAuth2 / app registration, and interface troubleshooting.
• Data ingestion + validation
• Experience with cohort feeds / triggers via SQL extracts (e.g. Epic Clarity), HL7 feeds, and/or Bulk FHIR.
• Can run (or direct) data integrity validation: sampling, reconciliation, edge cases, monitoring.
• Writeback architecture
• Track record writing results back into EHRs or clinical systems via:
• FHIR create APIs (e.g., docs/observations/notes patterns)
• HL7 customization (Z-segments)
• External portal APIs / webhooks
• SMArt-based workflow patterns (nice-to-have but strong signal)
• Implementation ownership
• Has owned implementations end-to-end: discovery → build → go-live → hypercare (post-live), with measurable outcomes.
• Real impact at leading health systems.

Our Carebricks platform

• Live at UTMB Health, Cleveland Clinic, Mayo Clinic, and dozens of other hospitals across the U.S., powering workflows like incidental findings follow-up, prior authorization, referral routing, and more.
• Award-winning AI implementation.

Company Information

• Bunkerhill was recently named “Best in AI Implementation” in Inc.’s 2025 Best in Business Awards for the way Carebricks lets clinical and operational teams build and deploy AI agents that actually run in day-to-day workflows.
• Backed by top-tier investors. We’re backed by Sequoia Capital, Felicis, Optum Ventures, SciFi VC, SV Angel, and others, with a raised $30M Series A led by Sequoia and Felis.
• Recognized as one of AI’s “killer apps.” Sequoia highlighted Bunkerhill as part of the rising cohort of “AI’s Killer Apps” in its AI Ascent keynote, alongside companies like LangChain and OpenEvidence.

Compensation

Compensation Range: $150K - $205K