Technical HCM Analyst

About the role

The HRIS Analyst is responsible for the ongoing support, configuration, and optimization of the Oracle HCM platform across the enterprise. This role requires deep technical expertise, advanced problem-solving capability, and hands-on experience working within a complex, highly integrated Oracle ecosystem. This position also supports modern Oracle extensibility capabilities, including Redwood UI extensions, Visual Builder Studio (VBS), and emerging Oracle AI-driven features, requiring a strong technical foundation and development-oriented mindset.

Responsibilities

• Serve as an escalation point for complex HRIS incidents and defects

• Troubleshoot and resolve issues across: Core HR, Talent, Recruiting, Payroll, Time & Labor, Compensation, and Absence modules

• Diagnose issues related to security access, data visibility, approvals, and reporting outputs, partnering with the Security team when appropriate

• Manage work through ServiceNow-driven incident and request processes

• Design and maintain complex Oracle HCM configurations, including: Fast Formulas (expert level required), BPM Worklist & Transaction Approval Rules, Configure and support key framework components such as: Elements (eligibility, processing, and payroll-related configurations), Custom hierarchies (supervisory, position, and approval hierarchies)

• Translate business requirements into scalable and maintainable system solutions

• Lead and support system enhancements and feature adoption

• Support and configure Oracle Compensation module, including: Workforce compensation plans and cycles, Eligibility and allocation logic, Integration with Core HR and Payroll data

• Ensure compensation processes align with business rules, approvals, and system capabilities

• Support and maintain Oracle Redwood extensions and UI customizations using Visual Builder Studio

• Work within VBS projects and environments to support application extensions and enhancements

• Understand how Oracle application extensions are built, managed, and deployed within VBS

• Work with Git-based source control within Visual Builder Studio projects

• Manage changes through: Branching strategies, Commit, push, pull, and merge activities

• Participate in structured development workflows supporting parallel development and controlled deployments

• Ensure code/configuration changes are traceable, reviewed, and properly promoted across environments

• Support and evaluate Oracle AI-driven capabilities, including: AI Agents within Oracle Cloud applications

• Assist with: Configuration, testing, and enablement of AI-driven features

• Understand dependencies, data impacts, and security considerations

• Partner with functional and technical teams to ensure responsible and effective use of AI features within business processes

• Support integrations between Oracle HCM and external platforms

• Troubleshoot integration failures and data flow issues

• Partner with middleware/integration teams (e.g., Boomi) to resolve defects

• Validate inbound/outbound data and maintain data integrity

• Develop and support reporting solutions using: OTBIBI Publisher

• Support business users with reporting and data validation

• Maintain a strong understanding of Oracle security architecture

• Troubleshoot access and data visibility issues

• Partner closely with the dedicated Oracle Security Analyst, who owns role design and governance

• Provide input on security impacts of configurations and enhancements

• Support quarterly Oracle releases and regression testing

• Participate in: Unit testing, System and integration testing, User Acceptance Testing (UAT)

• Validate system changes prior to production deployment

Qualifications

• Technical Expertise (Essential / Non-Negotiable): Strong hands-on experience with Oracle HCM Cloud (Fusion), Advanced expertise in: Fast Formula development (expert level required), BPM Worklist / Approval Rule configuration and troubleshooting, Strong experience with: Oracle HCM architecture, Elements configuration and processing logic, Building and managing hierarchies (supervisory, org tree, approvals), Experience supporting Oracle Visual Builder Studio (VBS), Working knowledge of Git-based version control, including: Branching concepts, Merging and conflict resolution, Exposure to or experience with Oracle AI capabilities / AI Agents, Proven ability to troubleshoot complex production and integration issues, Strong understanding of Oracle security concepts and data access

• Professional Skills: Strong analytical and problem-solving capabilities, Ability to operate independently in a high-volume production environment, Strong communication and stakeholder management skills, Experience working in cross-functional enterprise environments

Preferred Qualifications

• Experience with Redwood UX and Oracle SaaS extensions

• Familiarity with CI/CD concepts within Oracle VBS environments

• Experience integrating Oracle HCM with external systems

• Familiarity with ServiceNow or similar ticketing tools