Technical Field Services Engineer

Responsibilities

• Lead on-site service engagements across warehouse and operational environments, diagnosing complex issues and driving timely resolution.
• Serve as a trusted technical advisor, partnering with customer stakeholders to optimize performance and influence key operational decisions.
• Identify and drive revenue opportunities through parts sales, system upgrades, and value-added service recommendations.
• Deliver high-quality customer training and promote adoption of best practices to maximize system performance and efficiency.
• Collaborate closely with engineering and internal support teams, leveraging field insights to influence product enhancements and future innovation.

Qualifications

• A technical degree in Mechanical, Electrical, Industrial Engineering, or a related field; equivalent hands-on experience will also be considered.
• 2+ years of experience in technical field service, sales engineering, equipment training, or a related customer-facing technical role.
• Demonstrated success in field service, technical consulting, or sales engineering, with a track record of delivering measurable results.
• Strong mechanical aptitude and systems troubleshooting skills, particularly with industrial or battery-powered equipment.
• Commercially minded with the ability to identify opportunities for additional services, upgrades, and solutions beyond break/fix support.
• Exceptional communication and relationship-building skills, with the ability to quickly establish credibility and influence stakeholders.
• Self-driven and highly autonomous, with the ability to excel in fast-paced environments with minimal supervision.

Pay

This position pays a base salary range of $80,000 - $100,000 (depending on experience).

Schedule

This position is 100% remote, requiring 50-75% local travel in specific territory.

Contact

If you are interested in learning more about this opportunity, please email your resume to Lydia at Lsinger@daleyaa.com.